Click Add Customer.
Fields appearing in pink are mandatory and must be entered:
Customer/Company full name: Enter the full name of the customer or the customer company name.
Full Address: Enter the customer address.
Currency: Set the currency this customers booking confirmations, invoices & account statements will appear in. When viewing their account in Seedtrakr you'll still see these values in your currency.
Note: Once a currency is set on a customer it cannot be changed.
Payment Terms: Select the appropriate term.
SSA#: Enter the customer's SSA#.
Customer Status: This field will default to active. To change the customer status, select the desired status and save the changes.
Country: Select the customer's country from the drop down menu.
Note: Only countries listed are supported at this time.
City/Ville/Community: Enter the customer city.
Province/State/Territory: Enter the customer province or state (must add country before editable).
Postal/ZIP code: Enter the customer postal or zip code (must add country before editable).
Account #: Specify the customer's account number that will appear on their booking confirmations & invoices.
TSA #: Enter the customer's TSA #.
First Name: Enter the contact person's first name.
Email: Enter the customer email address.
Phone: Enter the customer phone number.
Alternate Shipping Address?: Select this checkbox if the customer has a different shipping address than their set address. If set this address will appear on their invoices.
Additional Info: Add any additional information for that customer.
Last Name: Enter Contact Person's Last Name.
Fax: Enter the customer fax number.
Mobile: Enter the customer mobile number.
Is External Sales Account?: Check this box if this customer account is for an external sales person.
Apply automatic discount?: Check this box to apply an automatic discount to all bookings for this customer. (Discount % can be specified if this box is selected).
Is Genetics Company?: Check this box if the customer account is a genetics company, enabling this setting allows the customer to be used for the contract production feature.
Is Grower?: Check this box if this customer account is for a grower.
Is Seed Supplier?: Check this box is this customer account is for a seed supplier.
Is Toll Retail: Check this box if the customer is to be used as a wholesaler for the toll retail feature.
Partner Roles:
NOTE: If a partner role is selected, a partner inventory site will be automatically created.Partner Grower: Check this box if this customer is a partner and a grower.
Partner Processor: Check this box if this customer is a partner and a processor.
Partner Retailer: Check this box if this customer is a partner and a retailer.
Total Acreage: Enter the customer's total acreage that they farm.
Select Crop Types: From the drop-down menu, select the crop type(s) the customer grows.
To send a partner request, first select the customer you wish to link to a network partner.
Then, navigate to the customer details screen.
Click on More Actions, then click on Send Partner Request.
Select the target company from the drop-down list.
Then, add a comment to include with your partner request.
Click on Network menu, then select Requests.
Click on Received Partner Requests. Any received partner requests will appear here.
Click on Accept or Decline in the Actions column.
Once you accept the partner request, select one of your customers to link to the network partner.
Then, type a message to include with your accepted request.