General Notice:
This update release is scheduled to occur on the morning of May 16th, 2023.
Looker
Looker - New CRM Texting Dashboard
As a marketing and store leader, I want to see analytics around the new texting functionality out of CRM to see how many messages are sent, how many are received, opened or fail, etc. so that we know how stores and associates are using the texting function and how effective texting is with our customers. This will be a basic dashboard reporting on texting with the expectation of this dashboard growing and iterating substantially as texting is used more and users have a chance to digest the initial dashboard.
Looker - New MyByrider Mobile App Payments Dashboard
As a Project Owner, I want to know how well the new MyByrider Mobile App Payments is being adopted and used to judge penetration to our customer base and when to retire the old App.
As a collections leader I want to know the new MyByrider Mobile App Payments usage and trends so that I can best support customer payment activities and collect more money.
Discover
Discover - Bug Fix | Addressed a Bug Causing the RIC to Populate with an Incorrect Date
The team has addressed a bug causing the RIC to populate with an incorrect date within the Promise to Pay and Terms section.
Forms
12240-OH Power of Attorney - Affects OH Locations
For Ohio, the state form for the Power of Attorney was updated.
08010-OH Application for Certificate of Title - Affects OH Locations
For Ohio, the state form for the Application for Certificate of Title was updated.
12240-OH Power of Attorney - Affects OH Locations
For Ohio, the state form for the Power of Attorney was updated.
The following 16 forms had language added:
ATTENTION: If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.
F11100-KS Notice of Right to Cure/Intent to Repo - Affects KS Locations
F11100-NE Notice of Default/Intent to Repossess - Affects NE Locations
F11100-WV-1 Notice of Intent to Repossess - Affects WV Locations
F11100-AA Notice of Intent to Repossess - Affects Multiple and One Byrider Locations
F11100-SC Notice of Default and Intent to Repo - Affects SC Locations
F11100-NV Notice of Intent to Repossess - Affects NV Locations
F11100-CA Notice of Intent to Repo - Affects CA Locations
F11100-ME Notice of Intent to Repossess - Affect ME Locations
F11100-IL Notice of Intent to Repossess - Affects Multiple and One Byrider Locations
F11100-LA Notice of Default and Intent to Repo - Affects LA Locations
F11100-MI Notice of Default and Intent to Repo - Affects MI Locations