General Notice:

This update release is scheduled to occur on the morning of May 4th, 2021.

CRM

New Features:

• CRM/OLAF: OLAF indicator added for leads in Appt/Missed Appt

If a lead is 1) in Appointment or Missed Appointment and 2) has an OLAF application, then an “O” indicator will be visible. When you mouse over the “O” indicator, the OLAF application status will display.

Bug Fixes

• BUG: CRM: Issue with some OLAF leads moving to pathway HD-51190

CONTRACT WRITER

New Features:

• VSC Cancellation tool accessible via Contract Writer

The Vehicle Service Contract (VSC) Cancellation Calculator can now be launched from Contract Writer.

• Funding accounts (bank accounts/credit cards) and autopay schedules can be added for customers in Contract Writer

The “Payments” button will be available in Contract Writer for deals that have been accepted into CNAC. This button will launch the “Make Payments” screen from CNAC in a new window.

OTHER

• BUG FIX: KBB Valuation tool

Data for Trim/Options and and KBB values was not being saved beyond 30 days.

ARE 3.0

New Feature: Adding 40% Payment to Income Rule (40% PTI, monthly income ratio for all customers payments)

• See the 4/28 Tip of the Week - A.R.E. 3.0 Updates

• If you have questions or concerns, locations should reach out to your Franchise Consultant for support. FC’s will be in direct communication with the development team for a period of Hypercare support.

Byrider.com / Website

VDP: Linked Inventory - Lead Follows Dealership not Car.

With linked dealership inventory and vehicle detail pages (VDP), the lead should follow the dealership (not the car).

Old Experience: When the consumer is in Dealership local inventory page that has linked inventory (Example: Killeen Dealership (TX129) is linked to other Dealerships under that Franchise Group), the consumer’s dealership location is in the header and the consumer can see all linked inventory while remaining on the Killeen inventory page. Consumer clicks "Get Approved" button and goes to Killeen lead form as it follows the dealership not the car

However, when the consumer visits another dealership car (example: car at Waco), the selected dealership location on the Vehicle Detail Page (VDP) is changed to other dealership (example: Waco). Consumer clicks “Get Approved” button, lead goes to other dealership (example: Waco) following the car location instead of the original dealership location Killeen.

Old Experience

New experience: In the new experience, the dealership will stay at selected dealership (Killeen), lead will submit to selected dealership.

New Experience

Inventory & VDP Pages: Vehicle default image is updated.

Updated the vehicle default image for missing image with new creative and copy making it more consumer-friendly and business focused.

Current Image New Image