February 21st, 2023 Release

General Notice:

This update release is scheduled to occur on the morning of February 21st, 2023. 

CRM

CRM - Customer Profile | CRM Texting failing to sent text message when character count is anything greater than 236 characters 

Fixed issue caused by the deployment of ROCKET-3381 where CRM Users were not able to send a text message longer than 236 characters when the UI allowed for 300 characters. 

Must have CRM Texting enabled.

To access: Log into CRM > select Dashboard from the Dashboard dropdown > select a Lead from the Lead Book to go to the Customer Profile > from the Customer Profile > Take Action section, select the Text tab > compose a message > click “SEND TEXT” button.

Payments

Payments - SMTP Service not processing messages off of the service bus queue 

Fixed issue reported on 2/3/2023 where payment confirmation emails were not sent to customers without manual intervention by IT. 

Deal Designer

Deal Designer - Variety of Bug Fixes

1. Max Term Finance Cap - Fix for issue that was causing the wrong cap to be displayed 

2. Doc Fee Calculation - Addressed bug that was causing incorrect calculations to be applied to Byrider Direct locations in Florida 

3. Payment Setup - Adjusted constraints to allow for more flexibility when setting up payments for users. Now the constraints around bi-weekly payment terms can be set to the day after the sale or any time after. 

4. Locked Deals Discount Issue - A bug causing an update to a locked deal which was affecting the LTV grid was traced and fixed

5. Warranty Component - Updated to show vehicle type in table

Forms

F11100-B Notice of Intent to Repossess - Affects ALL Locations

The following language was added to F11100-B standard version of the right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-B-DC Notice of Intent to Repossess Backoff - Affects DC Locations

The following language was added to F11100-B-DC District of Columbia right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-B-MD Notice of Intent to Repossess Backoff - Affects MD Locations

The following language was added to F11100-B-MD Maryland right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-B-TX-1 Notice of Intent to Repo Backoff - Affects TX Locations

The following language was added to F11100-B-TX-1 Texas right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-B-TX-2 Notice of Intent to Repo Backoff - Affects TX Locations

The following language was added to F11100-B-TX-2 Texas right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-DC Notice of Intent to Repossess - Affects DC Locations

The following language was added to F11100-DC District of Columbia right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.