November 23rd, 2021 Release

General Notice:

This update release is scheduled to occur on the morning of November 23rd, 2021.

Bug Fixes

PHX-3526 - Update iLev Planner and Call Counter

When a call is completed from the Incontact system, the call will be saved and correctly reflected on the iLev Planner as Completed.

PHX-3598 - Bug Fix - Driver Licence Declines

Drivers Licence interview question fields are not being set for OLAF deals in ARE 4.0 like in 3.0. Resolved

Marketing

VAN-77 - Sign In with Apple Option on CNAC.com

In order to support fixes to the current CNAC iPhone App, the site is required to support Sign In with Apple functionality.

Forms

40000-OH Retail Installment Contract - Affects OH locations

The Ohio Retail Installment Contract was updated per the McGlinchey annual review. A Jury Trial Waiver section was added, and a sentence was removed from the Insurance section.

40000-FL Retail Installment Contract - Affects FL locations

The Florida Retail Installment Contract was updated per the McGlinchey annual review. A sentence was removed from the Insurance section.

If you have any questions regarding this release, please contact the Service Desk at 800.234.7507 or contact your local Franchise Consultant.