General Notice:
This update release occurred on the morning of November 16th, 2022.
Forms
Forms Release for DFI Legal Update
For Wisconsin and other affected states: per the WI Department of Financial Institutions, in the collections forms we inserted the finance entity legal name before the CNAC dba name to define "CNAC" the first time CNAC appears in any communication from the franchisee to our customers with CNAC accounts. This change was made for all Wisconsin collections forms, and if such form is shared with other states that change was made for those other states as well.
List of documents affected:
F600000-WI101 Stand-Alone Notice Regarding Repo - Affects WI
F20341-CNAC Early Tax Letter - Affects ALL
F20340-CNAC Tax Letter - Affects ALL
F20205-Lien Release Letter - Affects WI
F20200-Paid In Full Letter - Affects ALL
F20061-Furnisher Response Letters to CB Disputes - Affects ALL
F20060-Furnisher Response Letters to CB Disputes - Affects ALL
F20000 Payment Posting Error Notification - Affects ALL
F11551-Waiver of Deficiency Balance - Affects ALL, MA
F11551-MA-Waiver of Deficiency Balance - Affects MA
F11550-WI-2 Explanation of Calc of Surplus/Def - Affects WI
F11550-WI-1 Pilot - Affects WI
F11500-IA Acceleration Letter - Affects IA
F11500-Acceleration Letter - Affects ALL
F11481 Reclaim of Repossessed Vehicle Cover Ltr - Affects ALL
F11480-GPS Statement of Understanding Post Repo - Affects ALL
F11470-IL Repo Vehicle Condition Statement - Affects IL
F11470 Repossession Checklist - Affects ALL
F11468-Repossession Vehicle Condition Report - Affects ALL
F11465-Personal Property / Repossessed Vehicle - Affects ALL
F11450-WI-BK Statement of Personal Property Found - Affects WI
F11450-Statement of Personal Property Found - Affects WI
F11450-CA Statement of Personal Property Found - Affects CA
F11450-CS-GA-Statement of Personal Property Found - Affects Byrider Direct
F11450-CT-Statement of Personal Property Found - Affects CT
F11450-FL Statement of Personal Property Found - Affects FL
F11450-GA Statement of Personal Prop Found (2nd N) - Affects GA
F11450-GA Statement of Personal Prop Found (1st N) - Affects GA
F11450-IA Statement of Personal Property Found - Affects IA
F11450-IL Statement of Personal Property Found - Affects IL
F11450-IN Statement of Personal Property Found - Affects IN
F11450-NV Statement of Personal Property Found - Affects NV
F11450-TX Statement of Personal Property Found - Affects TX
F11310-Proposal to Retain Collat Debtors Oblig - Affects ALL
F11310-FL Proposal to Retain Collat Debtors Oblig - Affects FL
F11310-IA Proposal to Retain Collat Debtors Oblig - Affects IA
F11310-MD Proposal to Retain Collat Debtors Oblig - Affects MD
F11310-MO Proposal to Retain Collat Debtors Oblig - Affects MO
F11300-WI Notice of Default - Affects WI
F11300-WI-B Notice of Default Backoff - Affects WI
F11201-Corrective Notice - Affects ALL
F11200-WI-4 Notice to Sell Property - Affects WI
F11200-WI-3 Notice to Sell Property - Affects WI
F11200-WI-2-BK Notice to Sell Property - Affects WI
F11200-WI-2 Notice to Sell Property - Affects WI
F11200-WI-1 Notice to Sell Property - Affects WI
F11100-WI-3 Notice of Default and Intent to Repo - Affects WI
F11100-WI-2 Notice of Default and Intent to Repo - Affects WI
F11100-WI01 Notice of Right to Cure Default - Affects WI
F11100-WI-1 Notice of Default and Intent to Repo - Affects WI
F11000-B Voluntary Surrender Backoff - Affects ALL
F11000-B-IA Voluntary Surrender Backoff - Affects IA
F11000-FL Voluntary Surrender Agreement - Affects FL
F11000-MA-Voluntary Surrender Agreement - Affects MA
F11000-Voluntary Surrender Agreement - Affects ALL
F11000-IA-Voluntary Surrender Agreement - Affects IA
F10710-Telephonic Auto Card Pmt Notification - Affects ALL
F10600-Guaranty Agreement - Affects ALL
F10510-Settlement after Total Loss Insurance Claim - Affects ALL
F10510-IA Settlement after Tot Loss Insurance Claim - Affects IA
F10500-Cnac Ins Remain Bal - Affects ALL
F10500-IA CNAC Ins Remain Bal - Affects IA
F10492-Appraiser Retention Agreement - Affects TX112
F10491-Insured Total Loss Return Cust Benefit Agre - Affects ALL
F10470-CNAC Insurance Agreement (No Contract) - Affects ALL
F10465-Expired Insurance Coverage Letter - Affects ALL
F10462-CPI Past Due Reminder - Affects ALL
F10461-Right to Substitute Insurance - Affects ALL
F10460-Lapse Of Ins Coverage - Affects ALL
F10350-NSF Notification - Affects ALL
F10315-Single Release Charge Off Settlements - Affects ALL
F10305 Mutual Release Contract Cancellation - Affects ALL
F10300-Mutual Release Cash Settlement - Affects ALL
F10220-IA CNAC Reduced Payoff Offer - Affects IA
F10220-CNAC Reduced Payoff Offer - Affects ALL
F10211-Payment Deferral Agreement (Limited Warr) - Affects ALL
F10210-Payment Deferral Agreement (Service) - Affects ALL
F10205-Temp Payment Reduction Agrment (Retail) - Affects ALL
F10200-WI-Permanent Amendment (Retail) - Affects WI
F10200-Permanent Amendment (Retail) - Affects ALL
F10191-IA Low Balance 30+ Letter - Affects IA
F10191 Low Balance 30+ Letter - Affects ALL
F10190-IA Via Personal Delivery - Affects IA
F10190-Via Personal Delivery - Affects ALL
F10180 - Spanish 48 Hour NoticeDocNum - Affects ALL
F10170-IA 48 Hour Notice - Affects ALL
F10165-IA Rehab of Retail Installment Contract - Affects IA
F10165-Rehab of Retail Installment Contract - Affects ALL
F10160 CNAC Pmt Arrange Urgent - Affects ALL
F10160-IA CNAC Pmt Arrange Urgent - Affects IA
F10160-TX-NC-PA-SC - CNAC Pmt Arrange Urgent - Affects TX, NC, PA and SC
F10155-WI CNAC Payment Arrangements Urgent Message - Affects WI
F10150 CNAC Pmt Arrangements - Affects ALL
F10150-IA CNAC Pmt Arrangements - Affects IA
F10120-IA Past Due Reminder - Affects IA
F10120 Past Due Reminder - Affects ALL
F10117 3 Day Past Due Reminder - Affects ALL
F10117-IA 3 Day Past Due Reminder - Affects IA
F10115-IA Due Date Reminder - Affects IA
F10115 Due Date Reminder - Affects ALL
F10110-IA First Pmt Default - Affects IA
F10110 First Pmt Default - Affects ALL
F10105 IA/MO/SC Notice of Change of Information - Affects IA, MO and SC
F10100 Contract Def Notice - Affects OH and WI
F10100-IA Contract Def Notice - Affects IA
F10100 LA Contract Default Notice - Affects LA
F10050 Missing Insurance - Affects ALL
F10000 Missing Document - Affects ALL
F09010-WI102 1st Payment Reminder-Reg. Installment - Affects WI
F09010-1st Payment Reminder-Regular Installment - Affects ALL
F09000-WI102 1st Payment Reminder-Deferred - Affects WI
F09000-1st Payment Reminder-Deferred Down Payment - Affects ALL
F8300-MDIP Past Due Notice - Affects ALL
7999-CNAC Scanning Cover Sheet - Affects ALL
66010-Retail Amendment for Clerical Errors - Affects ALL
61200-CNAC Automatic Card Payment Auth (Mail) - Affects ALL
61200-CNAC Automatic Card Payment Auth - Affects ALL
61010-ACH Cancellation/Hold - Affects ALL
60010-ACH Spec Sheet - Affects ALL
59010-ACH Policy and Authorization - Affects ALL
Here is an example of the DFI Legal Update on the Spec Sheet which uses from the CNAC Address (Business Legal Name dba Business Form Name (“CNAC”):