February 14th, 2023 Release

Google Authentication - Step 1

Google Authentication - Step 2

CRM - Updated keyword for Opt In text messaging to allow an Opt Out to Opt back In

Must have CRM Texting enabled and the customer must be opted out of texting.

To access: Log into CRM > select Dashboard from the Dashboard dropdown > select a Lead from the Lead Book to go to the Customer Profile > from the Customer Profile > Take Action section, select the Text tab > click the “OPT IN TO TEXTING” tab to send a text to the customer to opt back into texting.

New Message: “Reply START to resubscribe to texts from this Byrider number. Reply STOP to unsubscribe. Msg&Data Rates May Apply.”

CRM - Added Opt Out wording to every outgoing text message

Must have CRM Texting enabled.

To access: Log into CRM > select Dashboard from the Dashboard dropdown > select a Lead from the Lead Book to go to the Customer Profile > from the Customer Profile > Take Action section, select the Text tab > compose a message > click “SEND TEXT” button.

Discover

Discover - Vehicle Service | Fixed an issue where Byrider Direct locations were unable to pull up Vehicle Service History

To access: log into Discover > select Store/Location > under Application, select Sales/Vehicle Module > navigate to Vehicle Service >  Orders > search and select a vehicle 

Forms

Forms - F2200-WI Used Motor Vehicle Purch Con-War-WATDA updated

The laser version “F2200-WI Used Motor Vehicle Purch Con-War-WATDA” was updated so that the Trade section will show “NONE” in the Year and Make fields if there is no Trade 1 or Trade 2.  See example below: 

Forms - 07017-WI Used Motor Vehicle Purchase Contract has been retired

The Dot Matrix version “07017-WI Used Motor Vehicle Purchase Contract” has been removed from the forms list.  All Wisconsin locations should be using the laser version “F2200-WI Used Motor Vehicle Purch Con-War-WATDA”. 

F11100-B-CT Notice of Intent to Repossess Backoffs updated

The following language was added to F11100-B-CT Connecticut right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order. 

F11100-B-CT-ESH Notice of Intent Backoff updated

The following language was added to F11100-B-CT-ESH Connecticut right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order. 

F11100-CT Notice of Default and Intent to Repo updated

The following language was added to F11100-CT Connecticut right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order. 

F11100-CT-ESH Notice of Default and Intent to Repo updated

The following language was added to F11100-CT-ESH Connecticut right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-WI01 Notice of Right to Cure Default updated

The following language was added to F11100-WI-1-Darrow Only version Wisconsin right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.

F11100-WI-1 Notice of Default and Intent to Repo updated

The following language was added to F11100-WI-1 Wisconsin right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order. 

F11100-WI-2 Notice of Default and Intent to Repo updated

The following language was added to F11100-WI-2 Wisconsin right to cure repo notice: ATTENTION:  If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order. 

F11100-WI-3 Notice of Default and Intent to Repo updated

If you are a servicemember on active duty, you may be entitled to protections under the federal Servicemembers Civil Relief Act (“SCRA”) and similar state laws. Among other benefits and protections, the SCRA may prohibit the repossession of your motor vehicle without a court order.