Welcome to my E-portfolio

I'm Laken Wilrose Shitandi, a dedicated and enthusiastic upcoming Technical and Vocational Education Training (TVET) trainer, with a special passion for the dynamic and ever-evolving hospitality industry. My goal is to transform skills-based learning into a dynamic, engaging and empowering experience-preparing trainees not just to succeed in their workforce but to thrive as professionals. This portfolio is more than just  a showcase its the home of my journey where learning, service and professional come together.

As I build my career as a technical trainer, I am committed to using innovate teaching strategies, competency-based training and real-life application to help learners master essential hospitality skills from food and beverage, service to customer care, front office operations and beyond.

🌺My Mission

• To inspire excellence in hospitality training by blending theory with practice, nurturing professionalism and supporting every trainee's growth through hands-on learning and mentorship.

🌺My Vision

• To become a transformational Tvet trainer who equips learners with the skills, attitudes and adaptability they need to thrive in a fast-changing world.

🌺My Passion in Hospitality Industry

• Food and Beverage Operations

• Guest Experience and Customer Service

• Front Office and Housekeeping Procedure

• Event Planning and Hospitality Standard

• Soft Skills for the Service Industry

🌺As a Trainer I strive to

• Promote active learning and participation 

• Design lessons aligned with industry standards and Blooms Taxonomy

• Encourage practical confidence and workplace readiness

• Foster values like discipline, teamwork and professional

''Hospitality is more than service, it's about creating memorable experience. As a future trainer I aim to empower trainees with not just technical know-how, but also a heart for excellence, adaptability and professionalism.''

Thank you for visiting  my portfolio. Let's build the future of hospitality-one skilled trainee at a time.