m)Store Clerk Interview

Task; Interview with a Store Clerk on Bookkeeping and Inventory Control

Introduction

As part of my Inventory Techniques practical activity, I visited KISE Training Store within my community. The aim of this activity was to interview a store clerk to understand how bookkeeping is conducted, how inventory control is managed, and how orderly procedures are maintained in a real workplace.

Interview Questions and Responses

Q1: How do you record incoming and outgoing stock?

A1: The store clerk explained that they record all incoming goods in a stock register and issue vouchers for outgoing stock. Each transaction is signed and counter-checked for accountability.

Q2: What tools or systems do you use for bookkeeping (manual records, spreadsheets, or software)?

A2: They mainly use a computerized system (Excel spreadsheets) but also maintain manual stock cards as backup.

Q3: How often do you update your records?

A3: Records are updated daily to ensure accuracy and to avoid loss of information.

Q4: What methods do you use to track inventory?

A4: They use bin cards, stock ledgers, and monthly reconciliations with the computerized system.

Q5: How often do you carry out stock-taking, and how is it done?

A5: Stock-taking is done monthly and physically checked against records by both the store clerk and a supervisor.

Q6: How do you manage reorder levels to avoid shortages or overstocking?

A6: They use a reorder level system where stock is replenished once it reaches a minimum set quantity.

Q7: What procedures are followed when items are missing, expired, or damaged?

A7: Missing or damaged items are reported immediately to management, and expired items are documented and disposed of according to institutional policy.

Q8: How is stock arranged in the store to maintain order?

A8: Items are arranged by category, labeled, and stored on shelves with heavier items placed at the bottom for safety.

Q9: What safety measures and controls are in place in the store?

A9: The store has fire extinguishers, restricted access (only authorized staff allowed), and proper ventilation to preserve perishable items.

Reflection

From this interview, I learned that effective inventory management requires both manual and digital systems for accuracy and accountability. I also discovered that updating records daily prevents errors and losses. Proper arrangement of items, safety procedures, and periodic stock-taking ensure smooth store operations.

This experience helped me connect my classroom knowledge with workplace practices. As a future TVET trainer, I will apply these insights when teaching learners about inventory control, emphasizing the importance of organization, accuracy, and safety in store management.