Refund Terms

• Refunds are processed once a week on Fridays. 

• Paypal also charges us when we process refunds so we have to avoid it as much as possible. We can also offer to swap the course with another one of the same price instead.

• PAYMENT AND REFUND POLICY.

a. Upon execution of this Agreement, User agrees to pay to the Company the purchase amount as stated on the Website.

b. For online course sales, a refund may be requested within 7 days of the purchase date if the materials have not been accessed. It is at the discretion of the Company whether a refund is provided. Special prices (such as coupon discounts or bundle purchases) will not be refunded.  A credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Purchases made without a coupon code will not be granted a post-dated discount. A refund will not be granted for the purposes of repurchasing with a coupon code. 

For Instructor-led training classes, Live Workshops or Coaching, a refund may be requested only within 3 days of the training start date. As an alternative to a refund, a class maybe rescheduled to another date or another class of equivalent value at no cost. It is at the discretion of the Company whether a refund is provided. A payment processor fee will be deducted from the refund amount. The payment processor fee is out of our control and is applied by our payment processor on refunds. 

For Early Access products, a refund will not be provided as they are priced at a discount on an ‘as described‘ and ‘not complete‘ basis. 

c. If User selects a payment plan option, User agrees to pay fees to the Company according to the payment schedule set forth on Company’s website, or otherwise provided to User, and the payment plan selected by User (the “Fee”).

d. Credit Card Authorization. Each party hereto acknowledges that Company will charge the credit card chosen by the Client on the dates and for the amounts specified upon purchase and as included in this Agreement.

e. In the event User fails to make any of the payments within a payment plan on the agreed upon due date, Company has the right to immediately disallow or suspend participation by User until payment is made in full, including disallowing or suspending access to the Product. If the User does not commence with the payment plan within seven (7) days, Company has the right to terminate agreement. For the avoidance of doubt, if a User fails to make payment as agreed upon between the parties, the invoice due date will accrue interest at a rate of one and one-half percent

(1.5%) per month, or the highest rate allowed by applicable law, whichever is lower.

f. Complete access to our Product may be unavailable for certain periods of time due to site maintenance or unforeseen circumstances. We will do our best to fix these issues as soon as possible. If access is unavailable for extended periods of time, you may be eligible for a pro-rated credit for the amount of the service outage.