Welcome to the Customer Support Team! The following subpages are a list of issues you might face while dealing with Customers. There will also be saved replies/email templates ready for you to use.
Linked below are all the necessary documents for Customer Service:
Focus on Force Admin Site: https://focusonforce.com/wp-admin/users.php
Refund Request Sheet: https://docs.google.com/spreadsheets/d/10txcgRmxhWDP6y1fHSJb-MLhjwiOjoZjanCBuFIX6ks/edit?usp=sharing
Printful for Merch Dropshipping: https://www.printful.com/dashboard/default
Merch Form: https://docs.google.com/forms/d/e/1FAIpQLSfmzRhJRS189Fr0tQEwcEi226snVoFuL1kkpw3gG4ZH8zyc9g/viewform
Merch Sheet: https://docs.google.com/spreadsheets/d/1ejXoNoMfwqgOvfcQck5LxnnNYS3zqpAc_gcEs1WrAM0/edit?usp=sharing
Reports Sheet: https://docs.google.com/spreadsheets/d/1AE5Aprl8RU5ud_gKot8e0PUa--e1PfoMmjU248B9-CY/edit?usp=sharing
Salesforce Certification Voucher Codes Sheet: docs.google.com/spreadsheets/d/1HZWuDS_OidWYQLiLgS9FcFY5br4KHkYvfl2svfuCQ98/edit#gid=0
FOF Credits Sales Form: https://docs.google.com/forms/d/1SN8UPdRDjYO-e5kRrssQ09C0u9DsnPAyjlNwcfXy4tI/edit