More information about the courses

A customer may want to:

• Know more about the Study Guide and Practice Exams 

• See sample snapshots of the Study Guide and Practice Exams

So they can decide whether to avail the courses or not. 

You may respond to the user with the following format and include the proper link/s of the Study Guide or Practice Exam. The links can also be found on the site Catalog: https://focusonforce.com/catalog/ 

Hi X,

Thank you for reaching us. We appreciate your interest in our courses! Please refer to this insert link to know more about the <Name of the Study Guide or Practice Exam>. 

To input the link, please follow the steps below:

1. On the reply page, click the Insert/Edit link icon.

2. The Insert link window will display. Modify the URL and Text to Display fields. 

• URL - link to the Study Guide or Practice Exams from the Sales pages. You may refer to the following links: 

  • Admin Study Guide (https://focusonforce.com/administrator-certification-study-guide/)

  • Admin Certification Practice Exams (https://focusonforce.com/admin-study-guide/)

  • Advanced Admin Study Guide (https://focusonforce.com/advanced-administrator-certification-study-guide/)

  • Advanced Admin Practice Exams (https://focusonforce.com/salesforce-advanced-admin-certification-practice-exams/)

  • App Builder Study Guide (https://focusonforce.com/app-builder-certification-study-guide/)

  • App Builder Exams (https://focusonforce.com/platform-app-builder-certification-practice-exams/)

  • Sales Cloud Study Guide (https://focusonforce.com/salesforce-sales-cloud-certification-study-guide/)

  • Sales Cloud Practice Exams (https://focusonforce.com/salesforce-sales-cloud-consultant-certification-practice-exams/)

  • Service Cloud Study Guide (https://focusonforce.com/service-cloud-certification-study-guide/)

  • Service Cloud Practice Exams (https://focusonforce.com/salesforce-service-cloud-certification-practice-exams/

  • Experience Cloud Study Guide (https://focusonforce.com/community-cloud-study-guide/)

  • Experience Cloud Practice Exams (https://focusonforce.com/salesforce-community-cloud-certification-practice-exams/)

  • Platform Developer 1 Study Guide (https://focusonforce.com/platform-developer-1-study-guide/)

  • Platform Developer 1 Practice Exams (https://focusonforce.com/salesforce-platform-developer-1-certification-practice-exams/)

  • Platform Developer 2 Study Guide (https://focusonforce.com/platform-developer-2-study-guide/)

  • Platform Developer 2 Practice Exams (https://focusonforce.com/salesforce-platform-developer-2-certification-practice-exams/

You may find more on the Catalog Page. You may go through it and familiarize yourself with the courses we offer.