Company Values

1 Accuracy: As people are relying on us to help them study and prepare for exams, our materials must be as accurate as possible.

2 Community: We are part of the Salesforce community and seek to help others wherever possible. This may mean providing advice, extending course access, providing free access to volunteer groups.

3 Teamwork & Collaboration: We work together in a professional way to get things done, seeking to help each other wherever possible and respond in a timely way. 

4 Quality: We care about what we produce and publish. We strive for high standards and consistency to make high quality products. We seek to help people learn with concise value adding explanations and examples.

5 Agility: We respond fast to changes to exams, Salesforce functionality & adding enhancements & features to our platform.

6 Proactivity: We don't wait to be told to do something when we see an opportunity to fix/improve things. We think about how we can make progress on what we are working on.

7 Trustworthy: We are a source of trustworthy information and advice. People can trust us and rely on us to help them prepare for exams, take training and improve their careers. We can be trusted to be honest and do what we promise.

8 Support: We provide excellent customer service and professional support to our customers. We develop positive relationships with our customers. We recognise that we would not be in business without each customer and value each one.