This screen shows a list of customers added to the system by licencing users or via Mainstream and currently needing approval.
The purpose of this screen is make sure the detaul of the customer are correct and in the required format and is not a duplicate of another existing customer.
RCS will cross check the name and contact details for the customer against existing records and if the customer is marked as a potential duplicate then the details of the other customers are listed along with what information is the same.
If there are duplicate customers then they can be merged in Customer Merges
When happy with the record click on Approve new, which will mean it can be sent to Oracle. For more guidance on this screen see Customer.