Invoice interface messages

To cancel a payment

Scroll to the transaction to be stopped and enter the reason for cancellation against it. The reason needs to be select from the list of values shown below:

If a new reason need to be set up this can be done in cancellation reasons

Enter any Further cancellation details in the field of this name if required.

Click on the Stop payment button.

A choice of options is then offered:

If the payment needs to be updated and resent to accounts click Resend payments

If the payment is to be cancelled completely click on Cancel payment

To stop the cancellation process click on No Action

After cancelling a payment for resend the row will be marked red and the payment instruction appears in the Invoice error queue screen.

To help on how to correct the payment and resend it to AP go to Invoice error queue