To change any details such as the email or street address, highlight the relevant field and overwrite it with the new information. The grayed out fields such as the name fields cannot be changed - if these are incorrect then please contact the RCS Administrator to make the necessary changes.
In some areas of the system the same window is used to display the Payee's details where the payee is not the contributor.
If the contributor is represented by an agent then this can be updated that by clicking on the Agent details... button. For more about linking a contributor to an agent click here.
In the case of an agent, the window title is Agent's details and there isn't an option to add an agent. If the supplier type of has been set up incorrectly (i.e. they supplier is an contributing organisation not an agent) please contact the RCS administrator or a member of the Rights team.