Common Problems and queries

Forgotten Password

If you have forgotten your password you can enter your RCS username on the Login screen and click on 'Request a temporary password for the above Logon'

Passwords

The following rules will apply:

- your RCS password will expire every 60 days and you will need to change this

- your password must be at least 8 characters long, contain both numbers and letters and must start with a letter

- you cannot use any of the last 12 passwords or those created within the last year

Please note that your RCS account will be locked after 3 consecutive login failures and if this happens you will need to contact RCS Admin to unlock your account

You may change your password at any point once you have logged in to RCS by going into the menu option File--> Change Password