Meeting Prep
Read: CHAPTER 09 Diving Deeper
0. Write ‘On Arrival Question’ below:
(Before or on arrival to the meeting write an answer to this question below)
RECORDING: Start
INTENTION SETTING: Opening: Building a culture of empathy: To create a climate of mutual authentic expression, mutual listening, constructive dialogue and collaborative action.
MIRRORING FEELINGS: Self Empathy, check-in, mirrored feeling.
What next for our team?
What projects to work on?
Jessica join Saturday group
Alex - Staruday
Topic: CHAPTER 09 Diving Deeper
Next week Read: CHAPTER 10 Affirming
INTENTION SETTING: Closing
End: RECORDING
( ) Post Meeting Processing - Copy-Sort Material
(x) Posted to Participants page
(x) Posted to Topics pages: On Arrival
(x) Posted to Topics pages: Design Brief
(x) Posted Videos
On Arrival Writing Question: METAPHOR EMPATHY What is your metaphor of empathy? Also explain how and why it is a metaphor of empathy.
Also you can watch this video Metaphors of Empathy
Add an image from the internet the looks like your metaphor
I have a lot of metaphors, but one was that empathy is like a room full of disco balls. Each person is like a disco ball that has hundreds of mirrors and reflects the others around it. When we are highly empathic all the mirrors are open and reflecting. When we lose empathy, the mirrors start closing up. So a culture of empathy is everyone has their mirrors open.
Jessica
A Heart Hug. Mutual vulnerability
Alex
I’m not super confident about this metaphor but I see the process of empathising as sort of “clearing out cobwebs”. So basically, when people first begin a discussion, or maybe an argument, there’s just a lot of stuff in between them that’s kind of clogging up the view and the connection.
You or the other person might not be expressing yourself very clearly - you might be expressing your feelings with very indirect queues, like, fear might be expressed as a judgemental statement about someone. And also, if people are triggered they may have a lot of thoughts and emotions coming up that sort of cloud their ability to hear the other person.
So in my metaphor, the misdirection people use to hide how they’re truly feeling and the emotions from triggers are the “cobwebs”. And emphasizing is the process of clearing them out, and getting to a point where both people are more honestly revealed to each other and have a connection to one another with less baggage attached.
NOTES
How to work outside, what project to work on outside of meetup?
Who to team up with others and collaborate with others.
What are others thinking of doing of doing.
How can I support edwin.
Co leading a group
Meeting for leading the MOOC?
Take on projects.
What does a MOOC look like? Jess + Alex to look at existing platforms.
Existing Platform
UDEMY - build on an existing platform.
Edx
Coursera
Udacity
Duolingo
Our platform
Design Brief
https://sites.google.com/site/listeningwellbook/team-guide/design-brief
What do we want for a MOOC’?
What is important for an Empathy MOOC to have?
What is this look like?
Edwin’s Vision
Different lessons people could start with
Not a really empathy training online: Listening Well book is a good step by step empathy program. People can go through the book and practice empathy.
“Individualistic empathy” is more available than a “Cultural empathy”. What is the level of empathy in these different culture.
Core of the training is to be building a culture of empathy. How do we create this whole as a culture.
1. Have a culture of empathy vision, 2. MOOC is the step by step of this vision that include empathy circle. 3. Activist component
Learning from Chapter 1 how to do Empathic Listening in empathy circles
MOOC: start a team of 6 to 8 and then do the exercises along the way.
MOOC is there to promote a cultural change, we want to train people to be able to foster more an empathy cultural
How to design all these?
we have now 16 lessons
we could also do more lessons through the Tool Kits lessons.
Each lessons is made of activities
One lesson of 2 hours
Few activities inside the lesson (intention setting, arrival questions, mirroring of feelings …)
Tool Kit available as well: could be accessible in a Wiki as a facilitator: it is also a resource to be able to design your own activities
Edwin showing the “Headings” on the website to show a structure
Alex:
For each components, would there be interactive elements into it? For the structure to be more substantial.
The long term vision - a big project.
Need to take it step by step
A lot of material can overwhelm participants.
Start with
Narrow it down to have clear goal
Who is the audience.
To be effective, we need to focus on specific goals. We don’t want to do it all at once.
Tool Kit should not be there for everyone.
Feel entusicais about vision but want concrete
Need to see practical concrete - with clear structure.
Duolingo - start with clear specific core.
We need a basic simple first step
Phase 1: Focus on the 16 lessons with the same format for each lessons.
Choose Platforms (next week deadline)
What are strengths and weaknesses.
What costs
Select one
Create prototype 16 lessons
Design Consistent Lesson Framework
Lesson 1: How to Empathy Circles : creating a intro 4-5 animated videos
Phase 2: Open up the toolkit for facilitators (people who completed the lessons)
Phase 3:
What is a MOOC: https://en.wikipedia.org/wiki/Massive_open_online_course
How to create a MOOC: http://mooc.org/
What are the specific goals?
Are we offering a certificate at the end?
Many issues/decisions to work on.
Start with a prototype. - to experiment quickly
Cost
Edwin
Human Centre Design
Website
https://sites.google.com/site/empathycodesign/home
The Model
https://sites.google.com/site/empathycodesign/sort/about-design
IDEO Article: Empathy on the Edge
Remarkable things can happen when empathy for others plays a key role in problem-solving.