Chapter 04

What most people really need is a good listening to.

― Mary Lou Casey

4. The Attitude of Empathic Understanding

Reading Time: 2.5 min

Open Empathy MOOC: Chp 04

Empathy is not just a skill or technique it is a mindset, heart set.

• • feeling,

  • awareness,

  • presence.

  • a mindset, (heartset)

  • an attitude,

  • a sensitivity

  • a curiosity

The skills can move you into the mindset.

Assumptions behind empathic listening?

• 1. it is valuable - create better communication

  2. willing not to be center of attention

  3. differences are valuable.

[What are the motives for deepening empathy?]