Notifications

Accessing Notifications in Backpack

You can find account notifications in Backpack in two ways:

• Click Notifications in the top menu to see alerts for all accounts.

• Click Manage in the top menu, select an account from the list, and click the bell icon in the top right to view notifications for that account.

Organizing your Notifications

Click the ⛭ icon to set up your notification settings:

• Group by Account: Pulls a list of accounts. Click on the account name to see its notifications.

• Show Muted

• Include Read-Only Accounts

• Show Completed

• Show/Hide Sections: Toggle on/off the notifications you wish to see.

Filtering & Muting Notifications

Follow these tips to easily find the notifications you need:

• By default, you will see notifications from all accounts. To filter these, click Showing All Accounts on the top right of the page and select a filter.

• Search: Use the search bar to find specific notifications or accounts.

• Mute: Silence alerts by clicking the three dots next to the description. You can mute alerts for "7 Days," "30 Days," or indefinitely ("Forever"). This only occurs for the specific user initiating the mute.

Note: Muting an alert "forever" only applies to the current notification. If the issue reoccurs in the future after the initial notification is resolved, the alert will reappear.