CAE. Report p.2

Дата публикации: Nov 29, 2016 5:28:47 PM

You have been working in an international hotel chain for a month as part of a work experience programme.

The training manager has asked you to write a report in which you

- describe the tasks and activities you participated in
- explain any problems with the programme
- make recommendations for two improvements for future programmes

220 - 260 words

1. 55 minutes

Report on a work experience programme

Introduction

The aim of this report is to present a feedback of the work experience programme of an international hotel chain, as well as to deliver some information about issues with this programme and to recommend some improvements to it.

Proposed duties

I have worked in the hotel for one month.

During this period, I participated in three different activities.

Firstly, I was asked to be a porter, then to assist at the hotel restaurant, and, finally, to support a desk clerk at the reception.

Positive and negotive aspects

For me, the clerk assistant and the waiter positions appeared to be more favourable and profitable.

These two posts allowed me to develop sociable skills and improve my English in conversations with the guests of the hotel.

What is more, I took the opportunity to study the internal life of a huge hotel and to be provided with the information of how the hotel is working.

As for negotive aspects, I found the porter's work dull and not to be beneficial for the participants of the programme.

The next issue is a lack of introductory training for waiters and desk assistants.

There was no crash courses for them and I had to learn thinf by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should keep the positions of waiter and desk assistant for the participants but avoid to propose a porter's vacancy to them.

I suppose, this measure can attract more attantion to the programme from school-leavers.

Besides, it would be a good idea to provide every position with an itroductory course to make the participants' work effective while their working life more easier and happy.

284

Report on a work experience programme

Introduction

The aim of this report is to provide a feedback on the work experience programme of an international hotel chain, as well as to deliver some information about some issues I've encountered with, and to recommend some improvements to future internships.

Proposed duties

During the work period, I participated in three different activities.

Firstly, I was asked to be a porter, then to assist at the hotel restaurant, and, finally, to help the desk clerk at the reception.

Positive and negative aspects

For me, the receptionist's assistant and the waiter positions appeared to be more favourable and profitable than the porter's one.

Both posts allowed me to develop sociable skills and improve my English in conversations with the customers.

Besides, I took the opportunity to learn how the hotel is working from within.

As for negative aspects, I found the porter's work dull and not beneficial for the participants of the programme.

The next issue is a lack of introductory training for waiters and assistants, so I had to learn things by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should keep the positions of waiter and desk assistant for the participants but avoid proposing a porter's vacancy to them.

Besides, it would be a good idea to provide each position with an itroductory course to make the participants' work effective while their life easier and happy.

These measures attract more attention to the programme from school-leavers.

247

Report on a work experience programme

Introduction

Offered duties

During the work period, I participated in three different activities.

Firstly, I was asked to be a porter, then to assist at the hotel restaurant, and, finally, to help the desk clerk at the reception.

Positive and negative aspects

For me, the receptionist's assistant and the waiter positions appeared to be more favourable and profitable than the porter's one.

Both posts allowed me to develop sociable skills and improve my English in conversations with the customers.

Besides, I took the opportunity to learn how the hotel is working from within.

As for issues, I found the porter's work dull and not beneficial for the participants of the programme.

What is more, there was a lack of introductory training for waiters and assistants, so I had to learn things by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should not offer a porter's vacancy to the participants.

Besides, it would be a good idea to provide each position with an introductory course to make the participants' work effective while their life easier and happier.

These measures would attract school-leavers' attention to the programme.

236

Report on a work experience programme

Introduction

Offered duties

During the work period, I participated in three different activities.

Firstly, I was asked to be a porter, then to assist at the hotel restaurant, and, finally, to help the desk clerk at the reception.

Positive and negative aspects

For me, the receptionist's assistant and the waiter positions appeared to be more favourable and profitable than the porter's one.

Both posts allowed me to develop sociable skills and improve my English in conversations with the customers.

Besides, I took the opportunity to learn how the hotel is working from within.

As for issues, I found the porter's work dull and not beneficial for the participants of the programme.

What is more, there was a lack of introductory training for waiters and assistants, so I had to learn things by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should not offer a porter's vacancy to the participants.

Besides, it would be a good idea to provide each position with an introductory course to make the participants' work effective while their life easier and happier.

These changes will make future programmes more attractive for potential participants.

Correction

Report on a work experience programme

Introduction

Offered duties

During the work period, I participated in three different activities.

Firstly, I was asked to be a porter, then to assist at the hotel restaurant, and, finally, to help the desk clerk at the reception.

Positive and negative aspects

For me, the receptionist's assistant and the waiter positions appeared to be more favourable and profitable than the porter's one.

Both posts allowed me to develop sociable skills and improve my English in conversations with the customers.

Besides, I took the opportunity to learn how the hotel is working from within.

As for issues, I found the porter's work dull and not beneficial for the participants of the programme.

What is more, there was a lack of introductory training for waiters and assistants, so I had to learn things by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should not offer a porter's vacancy to the participants.

Besides, it would be a good idea to provide each position with an introductory course to make the participants' work effective while their life easier and happier.

These changes will make future programmes more attractive for potential participants.

Report on a work experience programme

Introduction

The aim of this report is to provide some feedback on the work experience programme of an international hotel chain, as well as to deliver some information about some issues I have encountered, and to recommend some improvements to future internships.

Offered duties

Throughout the work period, I participated in three different activities.

Firstly, I was assigned to be a porter, then to assist at the hotel restaurant, and, finally, to help the desk clerk at the reception.

I tend to think that the receptionist's assistant and the waiter positions appeared to be more favourable and profitable than the porter's one.

Both posts allowed me to develop sociable skills and improve my English in conversations with the customers.

Besides, I took the opportunity to learn how the hotel operates from within.

Negative aspects

As for issues, I found the porter's work dull and disadvantageous for the participants of the programme.

What is more, there was a lack of introductory training for waiters and assistants, so I had to learn things by trial-and-error method.

Recommendations for improvements

I would suggest that future programmes should not offer a porter's vacancy to the participants.

Besides, it would be a beneficial idea to provide each position with an introductory course to make the participants' work effective while their life easier and happier.

These changes are likely to make future programmes more attractive for potential participants.

239

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