California State Parks Foundation (CSPF) 10% Camping Discount Policy

Overview

Members of the California State Parks Foundation (CSPF) receive a 10% discount on camping reservations at applicable parks. This discount is applied through the use of a promo code when booking online or by selecting the correct option from a dropdown menu when booking through the Contact Center.

Agent Instructions for Applying the Discount:

1. • 1. Verify the Promo Code

        • CSPF members may use either of the following promo codes to receive the 10% discount:

          • • CSPF2018

            • QUAIL25

        • Ensure the guest has a valid code before proceeding. Both codes are currently active and accepted by the system.
          
          

     2. Applying the Discount in the Contact Center System

        • • Agents do not need to enter a code manually.

          • Instead, select the CSPF discount from the dropdown menu available in the reservation system.
            
            

     3. Guiding Guests on Online Reservations

        • • Instruct guests booking online to enter the verified promo code they provided in the Promo Code field.

          • If they receive an error, the selected campsite does not accept the CSPF discount.

Exclusions

The 10% discount does not apply to reservations at the following locations or site types:

Parks Not Accepting the Discount:

• • Bolsa Chica SB

  • Bothe-Napa SP

  • Brannan Island SRA

  • Carpinteria SB

  • China Camp SP

  • Columbia Hotels and Cottages

  • Colusa-Sacramento SP

  • Crystal Cove Beach Cottages

  • Doheny SB

  • El Capitan SB

  • Limekiln SP

  • Little Basin SP

  • McArthur-Burney Falls Mem SP Cabins

  • Mount Tamalpais SP

  • Oceano Dunes SVRA

  • Refugio SB

  • San Clemente SB

  • San Elijo SB

  • San Onofre SB

  • Seacliff SB

  • South Carlsbad SB

  • Standish-Hickey SRA

  • Sugarloaf Ridge SP

  • Turlock Lake SRA

  • Woodson Bridge SRA

Site Types Not Accepting the Discount:

• • First-come, first-served sites

  • Group sites

  • Horse sites

Key Reminders for Agents:

• • • Ensure guests use the correct code when booking online.

    • Select the appropriate discount from the dropdown menu when booking through the Contact Center.

    • If a guest receives an error message online, inform them that the campsite they selected does not accept the CSPF discount.

    • Be aware of the listed exclusions when assisting guests.