Please confirm your name, phone number, and email address for me.

Thank you, I have your reservation pulled up so let’s see about making that change.

>If guest wishes to move to another site<

Could you please provide the length of your camping equipment (in feet) to make sure the site we choose can accommodate your vehicle? (Exception: Point Mugu SP total length combined equipment and tow cannot exceed 31ft)

For verification purposes, please repeat for me the name of the park, your campsite number, and your arrival and departure dates.

Your total fee for this change is $_____.

or

Your refund for this change is $_____.  >pause and ensure guest accepts refund amount before processing refund<

This amount will be refunded back to the credit card you used for your original payment. Please allow 3-5 business days for the refund to appear back on your account.  

Your confirmation number remains the same and is  ______________.  I am sending your confirmation letter, which outlines important information regarding your stay, to the email address on your customer account. You should see it within 24 hours. Please check your spam folder if you don’t see it.

Is there anything else I can help you with today?

Thank you for calling Reserve California