[61]A  I'd like to know more about your services.B  Thank you for your inquiry. Let me put you through to the department in charge.
1  That information is available on our website.2  Let me give you our URL.3  If you're in a hurry, please contact your local office.
[62]A  What can I do for you?B  Could you send us two copies of your latest catalog, please?
1  Could you send me a brochure about your company?2  Please send us the price list.3  Would you mind faxing us your product list?4  Is it possible to send me a product sample?
[63]A  Could you send me your company prospectus?B  Certainly. Could you tell me your name, mailing address, and phone number, please?
1  Please let us know your mailing address.2  Could you tell me where to send it?3  You should receive it within a couple days.4  You should receive them within the next 2-4 business days.5  You should receive it by tomorrow.6  You'll get it by Monday.7  It'll take about four or five days to arrive.8  We'll send it to you as soon as it becomes available.9  I'll arrange that for you right away.
[64]  A  Could you tell me how to get to your office, please?B  Sure. How will you be coming here? By train?
1  Could you tell me how to get to your office from the station, please?2  Could you tell me the name of the closest station, please?3  What's the closest station?4  How do I get to your office?5  Could you give me directions to your office, please?6  Should I take JR or the subway?7  How long does it take by taxi?8  Is there a map on your website?    ->  Does your website have a map?9  Could you fax me a map?10  Could you e-mail me a map?11  Are there any landmarks near your office?12  What does your office look like?13  Is it easy to find?14  I'm not familiar with that area.15  How far is it from the station?16  How long does it take to get there from the station?17  How many blocks away?
[65]A  Could you give me directions to your office from the station, please?B  Certainly. Take the South Exit and turn left. Go straight for two blocks. Then you'll see a twenty-story building on your right. We're on the 15th floor.
1  Are you familiar with this area?2  Are you coming by train or by car?    ->  Will you be coming by train or by car?3  I'll fax you a map with directions from the closest station.4  Our office is near JR Shinjuku Station.5  Please take the Ginza line from Shibuya.6  You should come out Exit A2.　出口を出てください7  Take Exit A3 out of the subway.8  Go straight down that street.9  Go straight and turn right at the first corner.10  Take the second left.11  Turn right at the first traffic light.12  Keep going along the street for about 200 meters.13  Take the escalarot and go up to the 4th floor.14  Go straight ahead and you'll see it on your left.15  You'll see it diagonally in front of you on the left.　左斜め前にございます16  It's next to the post office.17  It's behind a tall building.18  It's in front of the big brown office building.19  It's across from the ABC Hotel.20  It's between a library and a small park.21  There's a convenience store at the corner.22  You can't miss it.23  You can find us easily.24  It may be difficult to find.25  It's about a five-minute walk from the station.26  It won't take you more than three minutes.27  Please call us from the station.28  You went too far.      ->  You've gone too far.
[66]A  Quality Control Division. How may I help you?B  Hello, this is David. The train is running late, so I'll be about 20 minutes late.
1  The bus was late.2  The train is running slowly because of the strong wind.3  The train has stopped.4  There was a fatal accident.5  We had car trouble.6  It seems like a signal failure.7  I missed the train.8  I'm taking my daughter to the hospital.9  I'm terribly sorry but overslept.10  I'll be there after going to the doctor's.11  I'll be there in the afternoon.12  I'll be at the office at 11:00 a.m.13  I'll be there in 15 minutes.
[67]A  I have a high fever. It seems I've come down with a cold. I can't come into the office today.B  Oh, no! Are you all right?
1  I've come down with the flu.2  I've caught a bad cold.3  I have a splitting headache.4  I have a terrible stomachache.5  I feel dizzy.6  I have a sore throat.7  I feel nauseous.8  I have food poisoning.9  I'm not feeling well.10  I need to take the day off today.11  I need to stay home for a couple of days.12  My grandmother passed away, and I have to go on the funeral.13  I won't be able to come into the office tomorrow.
[68]A  Good morning. This is Brain speaking.B  Good morning, this is Saori. I'm going directly to a client's.
1  I'm going to the client's directly.2  I'm at a client's, and I won't be coming back to the office today.3  I'll go straight home.4  Would it be OK to go straight home from here today?5  I'll go home directly after stopping to see one more client.6  Could you put that on the white board for me?　ホワイトボードにそのように書いておいてもらえますか
[69]A  I just got out of the meeting so I won't be there for another 15 minutes. I'm sorry.B  I'm here waiting.
1  I'm afraid I'm going to be about ten minutes late.2  Sorry, I'm running a little late.3  I'll be more than an hour late.4  I'll be several minutes late for our appointment.5  My previous engagement took longer than expected.　先約6  The meeting ran 30 minutes over.　長引く7  I'm sorry to keep you waiting.8  I'm sorry to have kept you waiting.
[70]A  Hello, I'm Julian Jansen. I was referred to you by Mr. Tabata.B  Oh, hello. I've heard a lot about you.
1  Mr. Clark suggested that I call you.2  Ms. Hopkins recommended that I call you.3  Mr. Burton told me to talk to you.4  I'm calling for the first time.5  I got your contact information from Ms. Arita.6  I got your number from your website/pamphlet.