English for Tour Guides

Course ID:  B76032QE

Credits: 2

Course Prerequisites: None

Course Description and Goals:

Strengthen the basic understanding of business English and writing, and use concrete model letters to explain the establishment of business relationships, inquiry and order, quotation and payment, shipment and claim, and private and general business practices. And introduce the exchange of e-mail, including ordinary and professional e-mail and so on.

Part one – Writing 

Part two – Model letters 

1. Business relations 

2. Enquiries and orders 

3. Offers 

4. Payment 

5. Shipment 

6. Claims 

7. Personal and general 

Part three – Model e-mails 

8. How to write e-mails 

9. Generic e-mail 

10. E-mail for specific industries

Schedule Type:  Lecture

Course Schedule (subject to change): None