Records of Attendances

Record of entry can be attained from the facilities. This should be done regularly to ensure compliance with the program. Physiotherapists may request clinic receptions to obtain attendance records.

In the case of non-attendance of a scheduled supervised visit the responsible physiotherapist should make inquiries as to the reason and reschedule the appointment.

If a client misses more than 2 consecutive appointments, or is repetitively missing or cancelling appointments, a letter is to be written to the doctor and forwarded to the employer and insurance company to advise them of non-attendances / repetitive cancellations.