Fee Policy

The policy of the Practice is full payment at the time of the visit.

Payment may be by cash, cheque, eftpos or credit card.

Be advised that credit is not extended by this practice for private consultations. Any requests for credit must be authorized by the Office Manager. In the event the client does not pay an account they WILL NOT be seen again until such a time as their account is paid; it may be necessary to collect the monies owing prior to the treatment to ensure payment.

In satellite clinics it is the therapist’s responsibility to ensure that monies are received.

A list of current fees can be obtained from the Office Manager. WorkCover and DVA patients are charged as per the agreed schedule of fees.

All stock supplied to clients must be charged. Stock is not eligible for processing under HICAPS. Stock issues outside of an appointment attracts GST

Workers' Compensation clients are allowed a maximum of $500.00 of credit.

All Workers Compensation clients are required to fill out and sign a form acknowledging account liability in the event of a denied claim; medical referral is also required.

If a decision regarding their claim has not been reached by this stage the individual has the option of continuing treatment by paying for it themselves (at Work Cover rates) or cease treatment until such a time as a decision has been made.

NO CREDIT IS PROVIDED TO OUT OF STATE WORKERS' COMPENSATION.

MVIT clients are allowed a maximum of six (6) sessions prior to providing the practice with a claim number.

MVIT clients are also required to sign a form acknowledging account liability in the event of a denied claim; medical referral is also required.

If a decision regarding their claim has not been reached by this stage the individual has the option of continuing treatment by paying for it themselves (at MVIT rates) or cease treatment until such a time as a decision has been made.

NO CREDIT IS PROVIDED TO OUT OF STATE MVIT CLIENTS.

This clinic allows services under the Chronic Care Management Program (Medicare).

It is your responsibility to ensure the individual is appropriate for the program and that you fulfill the documentation requirements of the program which includes, but is not limited to, acceptance of the care plan and regular communication with the care team.

These additional services do not attract a charge.