Task Frequency: as Needed - action IMMEDIATELY
List of active websites NEED DOCUMENT LINKED HERE
Website Does Not Appear When you type URL in browser
1. First thing is check site that is down in multiple browsers
Firefox
Google Chrome
Windows Explorer
Safari
2. If down on those, check on iphone, but without wifi
3. If still down check : http://kproxy.com and put in the site you want to check or http://downforeveryoneorjustme.com/
If the site/s does not appear through any of those methods, then they are down and Hostgator needs to be contacted.
If the site works on any of the above methods, it means the site is not down, but there is something blocking the site
4. If the site doesn't work then check some of our other sites to see if it is all sites or just some
eg:
www.WildlyWealthy.com
www.InspiredSpiritCoachingAcademy.com
www.MillionaireAuthorSecrets.com
5. Turn off internet modem, leave off for 1 minute, then turn back on - see if that makes a difference
Website Still Doesn't appear in browser
Contact GoDaddy
Global Phone Numbers: https://www.godaddy.com/en-ph/contact-us
Contact WPEngine
Login to WPEngine: https://identity.wpengine.com/signin
Username and PW will be shared by Sandy via LP
Click the bubble icon for support on the screen's lower-right corner
Type that you want to talk to an agent
When prompted, give the Support PIN: B63002
Sites Hosted through WPEngine
If EPIC office hours, contact them to fix
If normal Australian office hours, contact WPE
1800-514-474 support press 2
Install - sandymembers
Wildlywealthy.com
If team member cannot access, ask them to find out their IP address search "what is my IP address" then tell WPEngine and they will see if its been blocked their end.
Domain: www.wildlywealthy.com
623 30 day avg
18,678 30 day total
~~~~
Domain: members.wildlywealthy.com
39 30 day avg
1171 30 day total
~~~~
Domain: samplecoachingwebsite.com
DNS in: GoDaddy
232 30 day total
7 30 day avg
***OLD and unused:
6.11.19
51MB Wildly Wealthy Women Membership
499MB Wildly Wealthy membership
1.1GB Wildlywealth Main
~~~~~~
Domain: members.wildlywealthywomen.com
62 30 day avg
1,851 30 day total