Updated: 24 Feb 2026 - LC
The goal of this process is to collect, organize, and store testimonials from ISCA Coaches after they have submitted Part 1 and Part 2 of the ISCA Certification forms.
Software and resources you need or need access to:
Dropbox - where files are stored
Microsoft Excel (or any alternative but MSExcel is preferred as most documents are created using Microsoft apps) - to open/edit the spreadsheet files
Microsoft Word (or any alternative but MSWord is preferred as most documents are created using Microsoft apps) - to open/edit the word file
1. Setting Up the Spreadsheet
If this is a new group intake, create a new spreadsheet.
If you've already started working on a group, open the existing document you need to complete.
Column Headings for New Spreadsheet:
Coach’s Name
Coach’s Email
What’s the best success or manifestation that has occurred for you from the modules around The Law of Attraction and Manifesting? (from Part 1)
What’s the best success that has occurred for you resulting from anything you learnt in any of the modules where we covered mindset or manifesting? (from Part 1)
What’s the best business success that has occurred for you resulting from the lessons you learnt in the business modules, Business Bliss (if no business success yet, write what is the best business idea you’ve learnt and how you think that will impact your business)? (from Part 2)
What’s the most memorable success from manifesting? (from Part 2)
We would be grateful if you could complete the following questions, giving us valuable feedback on your personal experience with the Inspired Spirit Coaching Academy, what training with the ISCA - which part of the curriculum made the most difference to your business or personal life and how? (from Part 2)
Please give specific examples of how training with the ISCA has improved your business and how that makes you feel (from Part 2)
Any other comments you would like to add? (from Part 2)
Please give specific examples of how training with the ISCA has improved your personal/family life and how that makes you feel (from Part 2)
Before the ISCA what was your job or business and how has that changed since training with the ISCA (give examples of how things have improved or changed and how that makes you feel) (from Part 2)
If someone was thinking of becoming a Coach or transforming their life and considering the ISCA program, what would you say to them to encourage them to join? (from Part 2)
2. Retrieving Coach Responses from Dropbox
Open Dropbox and navigate to: ISCA Certification Folder > Select the intake group (e.g., 14. Aug 17).
Locate ‘Part 1’ Folder
Open Dropbox and navigate to: ISCA Certification Folder > Select the intake group (e.g., 14. Aug 17).
Copy their name and email, then paste them into Columns 1 & 2 of the spreadsheet.
Find and Copy Answers from ‘Part 1’
Scroll to the question: “What’s the best success or manifestation that has occurred for you from the modules around The Law of Attraction and Manifesting?”
Copy the answer and paste it in Column 3 / C.
Scroll to the next question: “What’s the best success that has occurred for you resulting from anything you learnt in any of the modules where we covered mindset or manifesting?”
Copy the answer and paste it in Column 4 / D.
Go Back to Intake Folder & Open ‘Part 2’ Folder
Locate the same coach’s file in ‘Part 2’.
Scroll to the question: “What’s the most memorable success that has occurred for you resulting from the lessons you learnt around manifesting?”
Copy and paste it into Column 5 / E.
Repeat the process for the remaining questions and paste responses into their corresponding columns.
3. Handling Updates & Missing Answers
If certification questions have changed, update the spreadsheet with new wording.
If new questions are added, include them in the spreadsheet but do not delete old ones.
If a coach provides short or incomplete answers, still copy and paste them.
If a coach doesn't provide an answer, just put a dash (-)
4. Saving & Storing the Document
Save the completed spreadsheet.
Upload it to:
Dropbox > 2022 Virtual Assistant Team > Testimonials > ISCA > Certification Testimonials
Create a folder for the month the testimonial is downloaded (if a folder for that month does not already exist).
Testimonials should be saved by download month, not by the group the Coach is a part of.
If testimonials are downloaded during a month that already has an existing folder, save them in that corresponding month’s folder.
5. Final Notes
Continue until you’ve added responses for all coaches in the intake folder.
If you are unsure about a question’s wording, check if it has just been reworded.
Always ensure the document is saved properly before exiting Dropbox.
6. Sandy Reviews and Highlights Testimonials
Sandy will review the spreadsheet and highlight in green the testimonials to be used for marketing. These will be used for:
Success/Testimonials pages
Sales Page
Order Form
7. VA processes the highlighted testimonials:
For each highlighted testimonial, create a Word document.
Save the Word document using the member’s name as the file name and save it in the appropriate Dropbox folder based on where the testimonial will be used:
Dropbox: 2022 Virtual Assistant Team > TESTIMONIALS > 3. ISCA > 01. Certification Testimonials
Then save the file inside these subfolders (depending on where Sandy says the testimonial/s will be used). If the testimonial is being used in multiple places, save a copy in each applicable folder:
05. ISCA Order form
06. ISCA sales page
07. ISCA testimonial page
08. WW home page
09. WW successes page
10. Email promo