Embedded Files
What
What
On this page, you'll find the steps on how to add access to James' inbox on Gmail and turn on email delegation.
Who
Who
All staff
When
When
Day-to-day operations
Where
Where
Gmail.com
Why
Why
Collaboration
Communication
How to add VA to access JC inbox
How to add VA to access JC inbox
Step 1: On your computer, open Gmail. You can't add delegates from the Gmail app.
Step 1: On your computer, open Gmail. You can't add delegates from the Gmail app.
Step 2: In the top right, click Settings.
Step 2: In the top right, click Settings.
Step 3: Click the Accounts and Import or Accounts tab.
Step 3: Click the Accounts and Import or Accounts tab.
Step 4: In the "Grant access to your account" section, click Add another account.
Step 4: In the "Grant access to your account" section, click Add another account.
Note: If you’re using Gmail through your work or school, your organization may restrict email delegation. If you don’t see this setting, contact us.
Step 5: Enter the email address of the person you want to add.
Step 5: Enter the email address of the person you want to add.
Step 6: Click Next Step Send email to grant access.
Step 6: Click Next Step Send email to grant access.
The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm.
Note !! if you cannot see delegation in Gmail/ calendar it needs to be turned on in ADMIN settings:
Turn on Gmail delegation
Turn on Gmail delegation
Step 1: In your Google Admin console (at admin.google.com)
Step 1: In your Google Admin console (at admin.google.com)
Step 2: Go to Apps > Google Workspace > Gmail > User settings .
Step 2: Go to Apps > Google Workspace > Gmail > User settings .
Step 3: To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit.
Step 3: To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit.
Step 4: Next to Mail delegation, point to the setting and click Edit.
Step 4: Next to Mail delegation, point to the setting and click Edit.
Step 5: Check the Let users delegate access to their mailbox to other users in the domain box.
Step 5: Check the Let users delegate access to their mailbox to other users in the domain box.
Step 6: Optional) To let users specify what sender information is included in delegated messages sent from their account, check the Allow users to customize this setting box.
Step 6: Optional) To let users specify what sender information is included in delegated messages sent from their account, check the Allow users to customize this setting box.
Step 7: Select an option for the sender information that's included in messages sent by delegates:
Step 7: Select an option for the sender information that's included in messages sent by delegates:
Show the account owner and the delegate who sent the email—Message headers include the email addresses of the Gmail account owner and the delegate.
Show the account owner only—Message headers include the email address of the Gmail account owner only. The delegate email address is not included.
Step 8: Click Save.
Step 8: Click Save.
(Optional) To turn on Gmail delegation for other organizational units, repeat Steps 3 through 8.
It can take up to 24 hours for changes to take effect.
Watch Video ▶️
Watch Video ▶️
The video below shows how you can delegate your Gmail which are describe on the steps above.
Last Update Date: 19/06/23
Updated By: Lesley
Page updated
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