On this page you will find all things relating to the use and troubleshooting the Canon Printer in Head Office.
All staff
As needed
Head Office
Printers are great when they work, but not so great when they don't.
Canon Model IRADVC3330
Serial #: QTZ02568
Password: 7654321
Printer IP Address: 192.168.4.30 (old192.168.1.186)
MAC IP ADDRESS: 192.168.0.54
Computer name: MAG-Macbook-Pro.local
Macbook login name: James Castrission
Step 1: Setup folder on desktop
Step 2: Scan and send -> new
Please note that the host name is the computer IP. 192.168.0.54
The folder path which is the folder name
Username and password is your access to the computer details.
Canon Support Phone Number: 131 383
Select Support
In dropdown select: Drivers and Support, Drivers and downloads
Type 3330 ->Select second option (imageRUNNER ADVANCE C3300 Series | C3320/C3325/C3330 Support)
Tick Mac and select OS version
Select PS Driver and Utility
Download and install package (OK to delete package once finished)
System Preferences -> Printers and Scanners
select 192.168.0.53 and delete (press minus sign.
System Preferences -> Printers and Scanners
select +
Network -> 192.168.0.53 (IP)
"Use" dropdown @ bottom: select software 3330 PS image
https://www.canon.com.au/support/sims-content?pid=6eed6d45e44144588b41f883ed6f2de7&cid=F824EF1AE03241DC96DFB798AC96A09E&ctype=dr
Canon Support Phone Number: 131 3831. Check Gmail email address and password:
Settings/Rego -> Login (details above)-> Function -> Settings ->Send
Open the following link and ensure you are logged on to the same account as you are setting for the printer.
Within the sign-in & security section click on signing in to Google and ensure that "2-Step Verification" is set as "Off".
update 20/10/23 - 2 factor authentication needs to be on (+ use app password)
Within the left panel click on connected apps & sites and ensure that "access for less secure apps" is set as "ON", otherwise the verification will fail.
It is possible to still allow scanning with 2 step verification:
Canon App Password: aaipzlfvgwkmvrkl (GENERATED IN GOOGLE)
Note: Will need to update this password if Google Password changes***
Tip: App Passwords aren’t recommended and are unnecessary in most cases. To help keep your account secure, use "Sign in with Google" to connect apps to your Google Account.
An App Password is a 16-digit passcode that gives a less secure app or device permission to access your Google Account. App Passwords can only be used with accounts that have 2-Step Verification turned on.
Tip: iPhones and iPads with iOS 11 or up don’t require App Passwords. Instead, use “Sign in with Google.”
If the app doesn’t offer “Sign in with Google,” you can either:
Use App Passwords
Switch to a more secure app or device
If you use 2-Step Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.
Go to your Google Account.
Select Security.
Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
2-Step Verification is not set up for your account.
2-Step Verification is only set up for security keys.
Your account is through work, school, or other organizations.
You turned on Advanced Protection.
At the bottom, choose Select app and choose the app you using Select device and choose the device you’re using Generate.
Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
Tap Done.
Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.
https://www.youtube.com/watch?v=NaLEYiJbVgE
Select Mac, PS Printer Driver & Utilities for Mac V4.17.22
[ check MAC OS version compatibility]
Download
GO through steps
Apple -> System settings -> Printers and Scanners -> Add
Select IP address and type 192.168.4.30
Protocol HP Jetdirect - Socket
Select "Use" -> select software -> select new driver Canon IR-ADV XXXXX PS
OK
Last Update Date: 22 October 2025
Updated By: Marielle