On this page you will find all information relating to the recruitment and management of Virtual assistants
Topics covered:
General principles
Get ready 1 week before arrival
On arrival
VA role tasks
VA payroll and remuneration policy
James and Office Manager
Day-to-day operations
Wrkpod - https://www.wrkpod.com/
training and development of staff is a fundamental component of MAG DNA.
First week -> 2hours/ day invested in staff training
Task management (monday.com) important
Establish communication methods:
Google chat
Voxer
Hubstaff-> tool to help manage accountability (not applicable anymore)
JC/ VA -> daily/ weekly meetings
Business Blueprint -> VA training academy
Set ongoing task as a back up when don't know what to do
Define culture
Understand their personal/ career goals
Set clear & defined KPIs/ performance metrics -> helps with accountability
Spend time with VA
Get to know them personally (google form?)
train/ invest in them
Learn some Filipino words
Eat some Filipino food
Visit them every 12mths in Phillipines
Every 3years-> if performance criteria met, pay for them to come to australia
Praise them
Reward them
Wrkpod will be going over some of the details he/she will need to know about while working at WrkPod. This usually takes a 30-45 minutes. Some of the basic topics that will be covered are:
What WrkPod is and our relationship with the VA and the client
Safety protocols
Perks working with us
Setting up communication within WrkPod
Questions/clarifications
A quick tour in the office space
Base Salary P 15,000.00
Income Tax P 0.00
SSS Contribution P 1,980.00
Pag-ibig Contribution P 200.00
PhilHealth Contribution P 300.00
Prorated 13th Month Pay P 1,250.00
TOTAL GROSS PAY P 18,730.00
VA undertakes and takes full responsibility for the payment of his/her income tax and the government imposed benefits, such as the Social Security System, PhilHealth, and Pag-IBIG contributions, to its proper government agencies
Vacation leave - 10 days
Sick leave - 5 days
Last Update Date: 02/07/2025
Updated By: Richelle