Embedded Files
What
What
Here you will find all the information you need to prepare the staff brief that will be provided to our guides for each Tailor booking.
Who
Who
Office Admin
When
When
As needed for every Tailor booking.
Where
Where
Google slides
Gmail
Why
Why
To ensure our guides receive complete, accurate, and timely information so they can prepare effectively and deliver a smooth, high-quality experience for each Tailor group.
Steps to follow
Steps to follow
Step 1: Make sure you have complete information from the clients
Step 1: Make sure you have complete information from the clients
Checklist:
✅Client details: Names, some medical and dietary information.
✅Complete medical waiver forms
✅Complete guides
✅Day itinerary overview
✅Vehicle or Heli transfers info (incl. driver details)
✅Complete lunch orders (incl. dietaries if applicable)
✅Wetsuit sizes (age, approx. height and weight)
Step 2: Prepare staff brief document
Step 2: Prepare staff brief document
After making sure you have all the information needed. It's time to prepare the staff brief document.
Go to Google Drive -> Shared drives (MAG) -> Experiences -> Program Delivery -> Select which year (e.g. 2025) -> The Tailor
Make a copy of the Template for the staff brief doc and transfer the copy to the appropriate client folder.
Fill out all the necessary fields
Step 3: Approval and sending
Step 3: Approval and sending
Have James or our events manager go over the document before sending.
Once approved, draft an email to each guide separately make sure you only send them the documents for the dates they are working.
Label the email in PRIORITY to Action <24hrs. Unless James asks you to send it directly.
Last Update Date: 16/01/2026
Updated By: Eyo Faithe
Page updated
Report abuse