Induction Week 1

• Read Introduction to iMAG Head Office

  • what is MyAdventure Group?

    • vision

    • mission

    • values

  • what MyAdventure Group offers?

  • who is James Castrission?

  • client feedbacks about MyAdventure Group

  • setting expectations

• watch docos

• watch keynote

1.  Install Chrome browser

2. Login to Gmail

3.  Login to google drive

4. Using Bookmarks in Google Chrome:

   • iMAG

   • Google calendar

   • My Business Blueprint

   • itGenius

5. Log in and Install Time Doctor

6. Install and get LOOM working

7. How to use dual monitors

8. Install apps on phone: Gmail, Google calendar, Google chat, Voxer

9. Create email signature

• Read about Technology

• We have 4 primary technology stack:

  • iMAG

  • Google Shared Drive

  • Active Campaign CRM 

  • Monday.com

• We use 7 secondary technology stack:

  • Xero

  • LastPass

  • Business Blueprint

  • Later.com

  • Calendly

  • Adobe Creative Clouds

  • ChatGPT

• We have 2 website/tech support stack:

  • itGenius

  • DoneDigital

• Social Media Sites:

  • Facebook

  • Instagram

  • LinkedIn

• Main comms:

  1. Google Chat

  2. Google Meet

  3. Voxer

  4. Email

• Use Loom***

• More info here

Note: Install all the apps on your phone.

• 3 iMAG sites:

  • Head Office

  • Base Camp

  • Adventure Activities

• James training ➡️ video then:

  • Watch itGenius videos on how to use Google sites**

  • iMAG video

• Things to keep in mind when designing an iMAG system:

Is this the best way of showing this information?

Could this system be more efficient? 

Could this system be easier to explain? 

Note: iMAG is the central nervous system of MyAdventure Group. All procedures are documented in the site. It must constantly be updated and improved to convey current information in the most efficient way.

**Go to Google classroom

• James screen-share

• There are 4 main folders in the drive:

  • Systems

  • Head Office

  • Experiences

  • Conferencing

• watch these videos: 

  • Google shared drive

  • itGenius academy: HERE

Note: File structures in the drive should match the systems in the iMAG.

Make use of search function to easier locate documents you can't find.

• Setup Marielle with LastPass (email help@ITgenius.com)

• VA screen-share

• More info here 

• there are 4 sources of knowledge:

  • iMAG

  • Google search/ YouTube

  • Business Blueprint

    • Videos to start with:

      • VA Learning Academy 

      • A Lesson on Australian / New Zealand Culture & Slang

      • How to Embrace the Power of Google & Get the Most Out of their Products

      • Google Email for Business

  • IT Genius training (email IT Genius for access):

    • Google Workspace Basics

    • Google Workspace Advanced

    • IT Genius info: 

      • The advantage of using the Google Classroom is that they'll be able to focus on those specific categories and there is also an assessment that they could take for them to check if they've digested the video tutorials that they've watched.

      • The community page is helpful if they wish to focus on learning more or getting more info about a specific topic. They can use the search function to check for any related videos for the topic that they want.

      • It's like they can start with Google Classroom and then use the community page afterwards.

• Read and watch these:

  • 7 steps to inbox zero**

  • Gmail

• Checklist to do (Gmail)

• • Login to <name>@myadventuregroup.com.au

    • Chrome Browser

    • Download app onto phone and access

  • Setup signature

  • Setup zero inbox

    • Watch all videos (3hours)

  • Email triage

  • How archiving works**

  • Reverse order emails -> chrome extension

  • How to attach files

  • How to use templates

  • How to use labels

  • Mail delegation:

    • theory

    • setup both james@myadventuregroup.com.au + info@myadventuregroup.com.au

  • Access to 3 different email accounts

Note: The inbox should have no emails on it. All emails should be moved to their respective folders.

**Go to Google classroom

• Watch itGenius training on Google Calendar

• Checklist for Google Calendar

  • Login to <name>@myadventuregroup.com.au

    • Chrome Browser

    • Download app onto phone and access

  • Setup and run delegated access

• Read about Google Calendar

  • when to create a calendar event in James' diary

  • which calendar to use

  • what important items to include in every calendar invite

  • when to use reminders/tasks/events

• Main tasks in managing James' diary:

  • creating calendar events

  • managing calendar events

Note: 

Make sure to be detailed as possible in creating a calendar event. 

Double check time zone, persons invited, and link to the meeting. 

All created events must be in the MyAdventure Group calendar.

• 2 areas contact details are stored:

  • Google contacts

  • CRM - Active Campaign

• Set up Delegated access google contacts

• organize google contacts (sort, filter, delete)

Note: Always keep Active Campaign contacts in top shape, organized, and up to date.

• Read about Google Extensions

  • LastPass

  • Loom

• Demonstrate the use of extensions

• Find more extensions to be used

External monitor

• reference monitor

• Pin: iMAG, Active Campaign

Laptop monitor

• "main heavy lifting"

• pin -> gmail, calendar, contacts