On this page, you will find all information general information on the VA interview process.
All Staff
Day-to-day operations
Wrkpod
Online Meeting Platforms
Informative
CV screening
Initial interview
Willow interview
these are quite generic
‼️ What to look for in the above:
Tailored cover letter (not generic)
Exceptional writing skills in cover letter
***Keep in mind, WRKPOD business model is to keep the candidates at this stage very generic (ie they are potentially using these candidates across multiple western businesses) - It is important to make sure the candidate is the RIGHT employee for MAG). Make WRKPOD work for us!:
Hi Cybelle
Thank you for your email.
I appreciate you coming back to me so quickly with some applicants.
A couple of questions:
- who do you feel are the top 3 applicants? why?
- do you have any recommended questions to ask in the interview? this will be my first VA.
- The resumes you have shared are very generic. Did they come with a cover letter? I would like to see these applicants (or others) that are more specific to my business and job description. Why does the applicant want to work for my business? why does it stand out for them? why are their skillset matched to my requirements?
I am happy for this additional information to either be written or them talking to a camera.
Does this make sense?
I look forward to receiving this information back from you.
Cheers
James
Tell me about a time you set yourself a big stretch goal?
What do you do to overcome fear and step out of your comfort zone?
Tell me about a time where you failed and what you did to overcome that failure?
What do you want out of employment?
Tell me a story of something you did in your career that you absolutely loved being a part of whether it was commercially successful or not.”
Tell me what you stand for. Tell me what you hope to advance in your life more significant than the money you make.
a. What is it that you have to give to our organization that we will need?
b. What is it that you selfishly want from us?
“If today were the last day of your life, what would you do?”
What are you most interested in and speak most enthusiastically about? And, what do you want others to remember you for?
When in your life have you been so passionately focused on an activity that you lost track of time and what were you doing?
What is your greatest weakness?
Have you ever worked with a difficult colleague or boss? How did you handle the situation?
Reliability
Tell me about a time when you promised to handle something at work that was either very difficult and/or came at a demanding time.
Give an example of how you work in a situation where you must prioritize and multitask without supervision.
How do you define what it means to be an efficient and reliable employee?
Learn and grow
In your previous position, what specific skills or competencies did you seek out to better yourself and to help others better themselves?
Describe a time when you realized you needed additional skills or knowledge to be successful. What was your approach to gaining these skills?
Communication Skills
You have a small disagreement with a co-worker. How would you resolve it independently of your immediate supervisor?
Tell me about a situation when you had to speak up in order to get a point across that was important to you
Give an example of a time when you persuaded a boss, customer, or peer to your point of view, even when that individual may not have agreed with you.
Personal
Can you tell me something about yourself that is not on your resume? (e.g., hobbies, interests, volunteer work)
In one word, how would your friends describe you?
What do you like to do outside of work?
Strengths and weaknesses
What are your strengths and weaknesses as an administrative support assistant?
Company knowledge
What do you know about MAG, and why do you want to work here?
Role understanding
How do you understand the role of an administrative support assistant?
What are the most important skills for an administrative support assistant, and why?
Problem-solving
How would you approach a situation in which you were given a task but did not receive complete instructions?
What is a challenging project you encountered, and how did you manage it?
Management style
What management style do you prefer?
Remote work experience
Do you have any experience in doing remote work?
Career goals
Where do you see yourself in 3-5 years?
How do you see yourself helping to grow MAG?
Experience
Can you walk me through a project you have organized and are most proud of?
What is your greatest professional achievement?
Describe a situation where results went against expectations. How did you adapt to this change?
How would you rate your email communication skills?
Was there a time when you had to overcome a significant challenge/conflict? What did you do to overcome it?
Tell me about your experience working with clients, vendors, and the public.
Describe your work style and work ethic.
How will you be able to demonstrate leadership in a work environment?
How do you deal when you're overwhelmed or underperforming?
How do you stay organized when you are working on multiple projects?
How do you keep track of your progress when working on projects?
What motivates you?
Work environment and team collaboration
Describe your ideal work environment.
How do you like to work in a team setting?
What are the most important ethics in the workplace?
Competitive advantage
What do you think gives you a competitive advantage for this role?
Why do you think you will be successful in this job?
Given your set of skills, how else do you think you can contribute to the marketing team in particular?
What can you offer/bring to the company?
Salary expectations
What are your salary expectations?
Questions for the interviewer
Do you have any questions for me?
WRKPOD will organise interview and send through calendar invite
Use questions above
What to look for:
On time, knows how to use the tech
Well spoken
preparation for the interview (please tell me what it is that MAG does? tell me your understanding of the role)
personal connection (where did you grow up? what do you get up to on the weekend?)
authenticity/ vulnerability (tell me about a time you failed and how you responded to that failure?)
Answers are focussed on serving MAG not the other way around
Fill in gaps not answered in interview #1
more of a focus on how we would work together
See video ➡️
This task tests: comprehension, has some moving parts (price and qty), how to communicate info effectively?
Template email
Hi XX,
I was very impressed with your interview yesterday and am pleased to bring you on to the next stage of the interview process.
In order to get a feeling for how you work, I would like to set you a simple task to be completed prior to our interview @ <TIME> AEST.
Can you please watch the below video and complete the task set?
<INSERT TASK BRIEF VIDEO IF ANY>
I look forward to seeing the email you come back to me with and then our interview @ <TIME>.
Thank you
Cheers
James
Sample reply ➡️ by successful candidate
Hi XX,
I was very impressed with your interview last <DAY> and am pleased to bring you on to the next stage of the interview process.
In order to get a feeling for how you work, I would like to set you a simple task to be completed by C.O.B <DEADLINE>.
Can you please refer to THIS document and complete the task set?
Here is a short video brief for you to: WATCH BRIEF
Let me know if you have any questions.
Thank you and I look forward to seeing your accomplished task.
Cheers
James
Hi XX,
Congratulations on passing the client interview.
Yet as part of the hiring process, you need to undergo the Call Simulation process.
Miss Nicki, our Marketing Manager, will be the one who conducts the call simulation with you
I already forwarded to you the Telesales Script and Miss Nicki already booked a time with you tomorrow on your mock call.
For more details, kindly check below:
Host: Nicki Ann Venezuela
Zoom Link:https://zoom.us/j/94778068333?pwd=OGVHblJxalBzM1JIaHV5Sk9vSUVLUT09
Date and Time: 14/09/2022 & 11 AM (Phil Time)
Telesales Script: https://docs.google.com/document/d/10f9dMjKZ4XIkLtiLutWJvUd5f5prJ9Ga6Yj2CZyRwvA/edit
If you need further assistance, don't hesitate to contact me.
Good luck tomorrow, Jamie.
Thank you and have a great day.
Hi Nicki,
I was very impressed with your interview yesterday and am pleased to bring you on to the next stage of the interview process.
In order to get a feeling for how you work, I would like to set you a simple task to be completed prior to your second interview. Can you please complete the task before close of business tomorrow:
MAG recruitment challenge - MARKETING - Watch Video
Assets
images and logo: https://photos.app.goo.gl/Cg6DfNMbMRJbL4ix5
Magazine: https://drive.google.com/file/d/1S1cUDXJwMb0G_Daz1GQTjzxetwirqOJu/view?usp=sharing
Deliverable:
- 3 x jpegs as per loom brief
- short video describing your work and why you did what you did
I look forward to seeing the email you come back to me with. Depending on what you reply with will determine whether you progress to the 2nd interview round.
Thank you and have a great weekend.
Cheers
James
Hi XX,
We are very happy with your interview just now and pleased to bring you on to the next stage of the interview process.
In order to get a feeling for how you work, I would like to set you a simple task to be completed by 8am Monday, 23 October.
Can you please refer to THIS document and complete the task set?
Here is a short video brief for you to: WATCH BRIEF
Let me know if you have any questions.
Thank you and I look forward to seeing your accomplished task before your client interview.
Cheers
James
Hi XX
Thank you for the below! CONGRATULATIONS!
I would like to invite you to the next stage in our interview process. Can you please propose a couple of times today for an interview with my personal VA - Marielle? As our team grows, Marielle will be our team leader in our office in Dumaguete.
It would be fantastic if you can propose a couple of times that work for you today and Marielle will then send you a zoom link.
Thank you
Cheers
James
Last Update Date: 06/07/23
Updated By: Lesley