Lesson Plan: 

Wanna Be a Restaurant Worker?

Authors: 

Raihan Rahman, Thanaphan Thapthimhin, Helen Mugo, SteFANIE GRAF

Target Group:

High school students aged 11-16, CEFR level B2

Lesson Duration:

90 minutes

Short Description:

A virtual reality role-play experience where students practice English in a fast-food restaurant setting, performing tasks as staff and interacting with customers.

Competencies Related to CEFR:

 Interaction (SPOKEN INTERACTION)

B2: OVERALL SPOKEN INTERACTION

• Can interact with a degree of fluency and spontaneity that makes regular interaction, and sustained relationships with speakers of the target language quite possible without imposing strain on either party.

• Can highlight the personal significance of events and experiences, account for and sustain views clearly by providing relevant explanations and arguments.

 Production (SPOKEN PRODUCTION)

B2: SUSTAINED MONOLOGUE: GIVING INFORMATION  

• Can communicate complex information and advice on the full range of matters related to his/her occupational role.

• Can communicate detailed information reliably.

• Can give a clear, detailed description of how to carry out a procedure.

Learning Objectives (SWBATs):

- Communicate effectively in a specific setting as waiting staff.
- Interact with customers in a cultural setting using natural English.

Preparation for the App Task Cycle (Before the Lesson):
- Materials Needed: Computer or VR gadget, internet connection, microphone, Immerse website/app, access code for the virtual classroom.

Detailed Lesson Plan Sections:

Pre-task (20 minutes):

1. Introduction:
    - Teacher explains the objectives and structure of the lesson.
    - Students are introduced to the vocabulary and phrases related to restaurant settings.
2. Familiarization with Roles:
    - Students are assigned roles (cashier, cook, server, customer, floor manager) and briefed on their responsibilities.
3. Technological Setup:
    - Ensure all students can log into the Immerse platform and understand its functionalities.

Main Task (40 minutes):

1. Simulation Start:
    - Students enter the virtual environment and assume their roles.
2. Role-play Activities:
    - Restaurant workers follow on-screen instructions to manage orders, payments, and customer service.
    - Customers role-play ordering food, making payments, and providing feedback.
    - Floor managers oversee the operation, using prompt cards to guide the interaction.
3. Role Rotation:
    - Students switch roles midway through the exercise to experience different perspectives.

Post-task (30 minutes):

1. Debriefing:
    - Students discuss their experiences, challenges faced, and lessons learned.
2. Feedback and Reflection:
    - Group feedback session where students and teachers discuss performance.
    - Individual reflection where students write about their learning and areas for improvement.
3. Assessment:
    - An interactive quiz to assess vocabulary and phrase acquisition.
    - A reflective discussion on customer service best practices.

Evaluation:

Success Criteria:
    - Students demonstrate the ability to perform their roles using appropriate language.
    - Students show an understanding of the task instructions and can execute them effectively.

Challenges and Solutions:

- Large Groups:
    - Assign roles before the session to save time.
    - Implement a rotation schedule to manage participation.
- Technology Issues:
    - Have a backup plan for students who may face technical difficulties.

Appendix:

- Materials for Activities:
    - Detailed instructions for each role.
    - TV Screen Text for role-play guidance:

1. Ask the customer. “Hi, What can I get for you?”

2. Calculate the Order and ask the customer to pay the Due Amount

3. Ask the customer to choose a Free Food by spinning the Wheel near the wall.

4. Prepare all the food and serve it to the customer on a Tray.

5. Ask the customer to check if everything is there.

6. Thank the customer.

7. Once he is done. Grab the Prompt Cards and ask the questions.

    - Prompt Cards for floor managers:

• Did you like our food sir?

•  Do you want to buy a membership card?

• Thank the customer.