Embedded Files
Vendor & Product Audits
To manage the accuracy of the PeerSpot database by processing specific change requests (names, acquisitions, EOL) and performing deep-dive audits to ensure our data matches the vendor’s current market presence.
Updating a Vendor Name
Updating a Vendor Name
Navigate to the Edit Vendor page for the specific company.
In the Name field, delete the old name and type the new, updated name.
Scroll to the bottom and click Update Vendor.
End-of-Life (EOL) Process
End-of-Life (EOL) Process
Use this process when a vendor officially requests to EOL product (stops supporting or selling a product)
Navigate to the Edit Product page.
Rename: Manually add [EOL] to the end of the Product Name field.
Save: Click Update Product at the bottom.
Mark as EOL: Click the "⋮" (three dots) menu in the top-right corner and select EOL.
Performing Vendor Audit
Performing Vendor Audit
When an "Internal Audit" is requested, you are responsible for a 1:1 comparison between PeerSpot and the Vendor’s actual website.
The Audit Checklist:
The Audit Checklist:
Sync with Vendor Website: Open the vendor's official "Products" or "Solutions" page.
Verify Existing Data: Are all current PeerSpot products still active? If not, follow the EOL process.
Identify Missing Data: Are there new products on the vendor's site that we are missing? If so, use the Wizard to add them.
Consolidate: Do any products need to be merged (e.g., two versions combined into one)?
Acquisitions: Check if the vendor has been bought by another company (Merge Vendors process).
Audit Tips:
Audit Tips:
Always treat the Vendor’s official website as the primary source of truth over third-party news sites.
It is helpful to leave a brief note about all inconsistencies that have been found during the audit to notify the Sales rep or the Vendor directly before implementing those changes/updates.
Page updated
Report abuse