First, please review the current process in these Trello cards:
https://trello.com/c/7FwLdytu - Mitch is currently following this flow (it includes the process of points calculations and investigation process).
https://trello.com/c/EQZlkh5r - This is the last changes we've implemented in November 2025.
https://trello.com/c/a01r2WXA - This card is currently under development, couple of minor changes.
https://trello.com/c/QpbLJdra - This card is about completely new fraud calculation system, we're currently running the pilot program, if after some practice you have any ideas how to improve it, please let me know.
This is the current doc with all the automated rules and points listed: https://docs.google.com/document/d/14G9wLZ6THdL8_p4pRDGFYsuxXTL6toGyOHRRcgtWVag/edit?tab=t.0#heading=h.ip1b26xqh92w