Embedded Files
If a customer asks us to reject a lead:
Go to “Leads”, click on “DISPOSITIONS,” and download the Disposition file.
The file looks like this:
LeadID, DispositionCode, and CustomReason need to be filled out.
Download the list of leads from the source:
Go to the source in the Summary tab Click on “DOWNLOAD” and download all leads.Find the lead that needs to be rejected, copy its LeadID and paste it into the Dispositions document under “LeadID”.
Select the DispositionCode and Reason from this Google doc, whichever matches the lead in question’s reason for rejection. The codes are in column B, and CustomReason is in column C.
Paste the code in the Dispositions document under DispositionCode and the reason under CustomReason.
Save the document.
Go back to leads, click “DISPOSITIONS,” and upload the file.
Email the relevant affiliate and provide them with the information of the rejected lead. Keep track and ensure that the affiliate replaces the rejected lead.
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