Events
Example of an Events kick off doc
Make sure to sync with Alona beforehand to understand what we need from the customer.
Ensure we have access and all permissions before the event
Who will be at the customer POC event who we can sync with?
Depending on the package that the customer bought - pre-scheduling reviews will be essential (for PeerVideo offerings)
Manage expectations of numbers (after syncing with Alona).
Discuss metrics of success. What is the goal of capturing reviews at the event?