Widget Customization and SLAs

Widget Customization - SLAs

Attributes that will be updated within 5 business days from when a request is added to the R&D Trello board :

• font-size

• font-family (based on font name, not a font file)

• font-weight

• font-style

• line-height

• color

• background-color

• Padding and margins

• Border

• Hide elements (example: review rating)

• text-transform (uppercase/lowercase)

• Text-align (example: centering text)

A timeline for changes not included in the above list will be provided within 5 business days from when a card is added to the R&D Trello board.

• The card must include a list of requested changes and/or a mockup.

• During this timeframe, we’ll evaluate if there are any requested changes that we cannot support and will provide a timeline for when the changes will be completed. 

• Timelines for these changes range from 5 business days to 1 month, depending on complexity and resources.

Badges:

• Badges are currently only supported using widget designs D & J. Here's an example of the badge in widget D.