Slack is our team communication tool. It allows us to message each other instantly, stay connected across locations, and keep track of conversations and tasks.
Slack stands for:
Searchable
Log of
All
Conversation and
Knowledge
We use Slack to:
Communicate easily as a team, even when not in the clinic at the same time.
Share important updates, reminders, and follow-ups.
Keep a clear, trackable record of tasks and decisions.
Avoid forgetting verbal conversations when the day gets busy.
Encourage accountability and teamwork.
Watch:
A short 2-minute tutorial video is available to show you the basics. You can also explore the full tutorial playlist here.
Join:
You’ll receive an invite to our Slack workspace. Use your practitioner email (or personal email for admin staff).
Sign in at slack.com
Download the Slack desktop app and mobile app (we recommend using both).
Set Up Your Profile:
Click your icon in the top right corner.
Select Edit Profile
Add your name and a profile photo so others know who you are.
Go to Preferences > Notifications
Turn on notifications only during working hours (we encourage switching off outside work).
Channels
We organise channels by priority (e.g. #1-general, #2-clinic-notes) and purpose.
Please use the correct channel for each topic.
Avoid sending multiple individual messages in a row—combine related info into one post.
Start a thread by clicking on your message, and continue the conversation there. This keeps discussions tidy and easy to follow.
Direct Messages (DMs)
Use DMs to contact a team member privately.
This is best for individual questions or personal matters.
Mentions & Reactions
Use @username to notify someone directly.
Only use @channel for messages that every single person needs to see.
Use 👀 to confirm you’ve read a message.
Use ✅ to confirm you’ve completed a task.
Feel free to use other emojis for fun or encouragement (💪 🧠 ♥️ 💯 🏋️♂️ 🎉 😂).
Slack has limited file storage — files expire if not saved.
If you’re uploading a document to Slack, make sure it’s also stored somewhere safe (e.g., on Google Drive or your clinic folder).
Prefer sharing Google Drive links instead of uploading files directly — this conserves Slack’s space and keeps things organised.