Medipass is a secure online payment platform used for selected clients at Effect Exercise Physiology, especially for aged care visits and regular clients who prefer automatic payments.
Merchant Number: MP002320
Virtual ID: D1BS4A
Training Link:
How to raise a private health insurance claim in Medipass
Video Introduction (2 mins):
Provided by Medipass – check internal training folder or Medipass site
For regular clients who want to skip manual payments each time
For aged care clients (e.g. The Abbey) where payment is made by family or NOK (next of kin)
Ensure client has given approval to charge their card.
Collect and enter card details if not already saved (with client’s permission).
After each appointment:
Manually enter the payment in Medipass
Record the payment as “Medipass” in Cliniko
Send client invoice via email
Invoices can be emailed directly to the client or their representative after payment is processed.
Never charge a card without consent.
Medipass is not a replacement for HICAPS but used when clients are not present or prefer a digital option.
If unsure whether to use Medipass for a specific client, check with a senior EP or team lead.