Procedure for if practitioner is unable to attend work or goes home sick.
Reschedule to another day/time
Reschedule with another practitioner (need sick practitioners consent first)
Contact clients - Start with who's appointment is closest.
Call:
"Hi _____, it's ___ from Effect Exercise Physiology, I was just calling in regards to your appointment with *EP unable to attend work* this afternoon/tomorrow, unfortunately *EP* is has gone home sick/ unable to attend work tomorrow. I was hoping to rebook you for a time that works for you this week.
TEXT:
"Hi _____,
EP is sick and will not be able to attend your appointment today. Your next appointment is _______.
We are sorry for the inconvenience.
Please contact us on 0491 001 559 if you would like to reschedule to another exercise physiologist.
Kind regards,"