Home Visit / External Location 

Home Visits are appointments where our practitioner will travel to the home of a client to take them through their exercises there. These are commonly for clients who are unable to walk, in wheel chairs or do not have transport/unable to be transported to the clinic. Home Visit's are only avaliable to clients who are Eligible. (See below Eligibility). In-clinic appointment will nearly always be more beneficial for the client as they'll have access to the full range of equipment.

Eligibility: 

At Effect we are happy to provide home visits to those who are meet the criteria;

Private Health & NDIS:

• Within 10km  radius from the clinic 

• Needs to be necessary not just convenient e.g. in wheelchair/unable to get into vehicle (clients will benefit more from in clinic appointments due to access to equipment) 

• If client is with in a 5 minute drive of the clinic - ensure they are booked at the normal time e.g. 10am, 2:30pm, then add a 15 minute travel buffer to the end of the appointment and explain to client EP will be leaving the clinic at time of the appointment 

• Any appointments with 5+ minute travel (or a hydrotherapy session) and in 10km radius will require travel time before and after 

Workcover:

• Travel only to Evolution Strength and Fitness gym, Plusfitness or Moss Vale Aquatic Centre 

• If travel is required else where, check with Director before booking (this is due to the fees-ability AKA workcover's travel cost is stuipd low like 79c per km)

DVA:

• Unfortunately due to DVA's travel policy and fees we are unable to provide Home Visits for DVA as we are unable to charge within 10km and still not feasible outside of 10km.

Script
"Do you offer home visits?" 

Private / EPC / NDIS Clients: "Yes, we offer home visits however we highly recommend in-clinic appointments as our practitioner and yourself/client will have access to more equipment which will be more beneficial for your treatment leading to better outcomes. In saying that, if you are unable to leave your home or do not have access to community transport or other transport we can arrange a home visit if the requirements are met." (Refer to  above information RE Home Visit Requirements for Private/NDIS.)

Workcover: "We do not do home visits for work cover however we are able to run sessions at 3 external location, Evolution Strength and Fitness, Moss Vale Aquatic Centre and Plus Fitness Moss Vale."

DVA: "Unfortunately due to the DVA's travel policy we are unable to provide home visits for DVA clients however we will always strongly recommend in-clinic appointments anyway as our practitioner and yourself/client will have access to more equipment which will be more beneficial for your treatment leading to better outcomes.
In saying that, if you are unable to leave your home and do not have access to transport, we can recommend another local exercise physiology business that is a mobile service - Bounce Back 2 Health. Would you like me to provide you with their details?" Bounce Back 2 Health - Belinda on  0429 149 847 (as of Feb 24 - check this number on google first)

Check List

Follow this chart before starting a home visit.

Video tutorial on Risk Assessment/Home visit Checklist HERE

Link to Risk Assessment; https://docs.google.com/document/d/1tnpLLjR50v8_lyzK4Wf4Wyizw_6FCaBF/edit

Fees for travel (as of 2022)

SIRA: 0.79 (GST included)

DVA: 0.83 (GST included)

NDIS: 166.99/hr (2.78/min)

Private: 75/hr (1.25/min)

DVA travel information for clients travel, notes for allied health, EP fees