Home Office Pay Errors

Errors in September 2020 pay

Members have been contacting reps to advise that a number of errors have been made with September Pay.

Members have been reporting to reps and GEC (Group Executive Committee) members that there have been a number of errors made in relation to tax, national insurance and pension contributions. This issue has been raised by PCS with the reward team and they have assured us that the errors have been noted, are being investigated and hopefully rectified as soon as possible. Any further updates will be notified to members as soon as we receive them.

If members notice that they have errors in their tax, NI or Pension contribution, PCS recommend, in the first instance, that members report the error to SSCL by email at hr-enquiries@ssc.homeoffice.gov.uk rather than phoning as this close to pay day the phone lines are exceptionally busy and calls will take some time to be answered.

Pete Wright (Group Vice President. Personnel Team Lead)