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P2P is a continuously running program - join at ANY time!
Explore. Engage. Excel.
The Passport to Performance (P2P) program is an ongoing competency building professional development program for all non-supervisor employees.
P2P empowers employees to lead and own their professional development journey through exploratory learning:
Complete the Explorer's Choice Track - pick and choose any combination of at least six modules of your choosing, plus the foundational course on Emotional Intelligence.
OR
Enhance your journey by completing all modules to earn your Globetrotter passport stamp!
Expand each row below to see the focus areas of the P2P catalog:
Communication
The Communication Modules are developed to enhance your communication skills by learning to effectively utilize and leverage your personal communication style.
Effective Remote Communication (LIVE Online and Self-paced); Employee & Supervisor ToolKits available)
Leveraging Communication Styles (LIVE Online and Self-paced)
Public Speaking & Presentations (LIVE Online and Self-paced)
Customer Service
The Customer Service Modules are designed to infuse the DOR Core Shared values into our customer service; encouraging you to strive for superior quality and excellence in every interaction.
Defusing Challenging Customers (Self-paced Only)
Disney’s Approach to Customer Service (LIVE Online and Self-paced)
Managing Relationships (LIVE Online and Self-paced)
Serving Our Customers (Self-paced Only)
Individual Development
The Individual Development Modules are designed to offer courses to enhance your self-awareness & enhance your personal development:
Charting Your Own Course to Individual Success (live online and self-paced)
Critical Thinking (live online and self-paced)
Harnessing the Power of Feedback (live online and self-paced)
Personal Competence within Emotional Intelligence (live, online only)
Social Competence within Emotional Intelligence (live, online only)
Time Management Essentials (live online and self-paced)
Leadership
The Leadership Modules are made up of courses to assist in elevating your ability to manage & lead both yourself and your team, more effectively.
Being a Leader at Any Level (LIVE Online and Self-paced)
How to Pivot: Adapting to Change (LIVE Online and Self-paced)
Teamwork and Accountability (Self-paced Only)
Wellness
The Wellness Modules are designed to tap into our Three Pillars Wellness Theme which focuses on positively supporting your personal wellbeing:
Beating Burnout: Spot the Symptoms and Take Action (Self-paced Only)
7 Go-to Strategies to Tame Stress (Self-paced Only)
Both Virtual Instructor-led and Self-Paced Options!
This program is all about OPTIONS! Courses offered in both formats indicates that you can choose to complete the course in alignment with how you learn best. If you enjoy the LIVE instruction with peer interaction, sign up for one of the scheduled, LIVE virtual instructor-led courses to complete that requirement. Or, if you prefer the self-paced LMS format, you can choose to complete that course at any time within the SOC Learns Training Portal.
Discuss with supervisor & collaborate to choose a track that supports your professional development & performance goals.
Learning & Development will confirm your enrollment
Log into SOC Learns to get started
What Globetrotter Badge Recipients Have To Say:
"I enjoyed engaging in conversations with the instructors and my peers in the instructor-led format. It's always good to hear someone else's viewpoint on a subject matter. I also really enjoyed the self-paced format of the trainings. They were well researched and professionally presented."
- Admin Assistant II, Driver Control
"P2P is a well-developed, thorough program that addresses the non-technical demands of this job - and any job - and presents the material in an accessible way regardless of past experience with psychological, interpersonal, or intrapersonal education. I would highly recommend any of these tracks for anyone seeking improvement in their career development, professional relationships, or client interactions."
- Admin Assistant II, Driver Control
"The P2P Program is very informative and offers classes you can take on your own time. I especially appreciated the option to participate in online classes in addition to instructor led classes to complete as time allowed. I definitely learned some new skills I'm able to apply to my job, and to life in general. The registration was easy, the course schedule and requirements are well-organized, and the course's topics are current and valuable. A+"
- Accounting Tech III, EDO/Financial Services
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