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Start recruitment for a vacancy or new position
Recruitment Consultation Meeting
Identify Assets for the position
Comparative Analysis / Structured Application Review or eSkills Assessment
Create the list of eligible candidates
Interviews - Scheduling interviews
Interviews - Questions approval and template
Obtaining background check Pass/Fail Results
Sending a tentative offer to the candidate
EXPECTED TIME FRAME:
If your PD is not approved, expect a 21 business day average approval time frame before a job requisition can be added to NeoGov.
ACTION ITEMS:
Hiring Managers must ensure PD is Approved through OHR before opening a requisition.
Complete the Job Intake Form
Any questions regarding PDs, should be directed to your HR Analyst.
Additional Resources:
EXPECTED TIME FRAME:
1-2 business days
ACTION ITEMS:
Work with your HR Liaison to request a new requisition with the following:
Section
Position Number
Classification
Vacancy Date and Employee name
Reallocation information (if applicable)
Approved PD file (PDF)
Hiring Manager Name
SMEs (for interviews)
EXPECTED TIME FRAME:
Within the 1-2 business days noted in the previous task.
ACTION ITEMS:
In OHC (NeoGov) the HR Liaison creates the requisition.
Fill out all applicable fields.
Attach the approved PD.
Verify and add the Accounting Coding
Add to the Comments the Accounting Code, SMEs, Reallocation information and comments related to the position.
Position details (new or vacated)
Verify Approvals listed are correct
Follow the steps and Save and Submit when finished.
EXPECTED TIME FRAME:
While the req is being created and approved.
ACTION ITEMS:
HR Analyst will schedule a meeting with the Hiring Manager and HR Liaison.
Hiring Manager must provide information on the recruitment spreadsheet (provided by the HR Analyst) prior to the meeting
EXPECTED TIME FRAME:
There is a minimum posting time frame of 7 business days for a vacancy and 3 business days for a reallocation.
ACTION ITEMS:
HR Analyst will send a draft announcement to the Hiring Manager for review.
The hiring manager provides input, as it relates to the job and adds applicable supplemental questions.
Hiring Manager approves job announcements
This is a partnership with the Hiring Manager and HR Analyst.
HR Analyst will post the job.
EXPECTED TIME FRAME:
Within 1-2 working days of the position being set to Open in NEOGOV
ACTION ITEMS:
The CAM Coordinator will send an email to all contacts listed in NEOGOV.
The email will include a link to the New Hire Asset Form.
This form is required for all positions including new, internal transfers, and promotions.
If the form is not returned within two business days, a reminder will be sent.
NOTE: If the position is for a Temp Employee, this step will not be followed. The Hiring Manager should contact DOR_CAM@state.co.us to discuss asset distribution.
For additional details, refer to the DOR New Hire Asset Coordination Guide located here: CDOR - CAM
EXPECTED TIME FRAME:
1-5 Business Days
ACTION ITEMS:
HR Analyst will review applications for the minimum qualifications of the position. Once reviewed, applications will be moved to the comparative analysis stage.
If fewer than 6 candidates are eligible, the manager can decide to move forward with the comparative analysis or refer the candidates to an interview.
EXPECTED TIME FRAME:
The week after the DOR Asset Notification Form is completed.
ACTION ITEMS:
CAM will send an email to the Hiring Manager or Division Point of Contact (POC) to coordinate delivery of the assets to CAM.
If the assets are already located at the Westgate Employee Services area, this step is not needed.
CAM will complete all necessary tasks to ensure the asset is ready to be distributed to the employee selected for the position. If the assets need to go to OIT for reimaging or repairs, CAM will coordinate with OIT.
For additional details, refer to the DOR New Hire Asset Coordination Guide located here: CDOR - CAM
EXPECTED TIME FRAME:
After the job announcement closes, the comparative analysis will take up to 7 business days
ACTION ITEMS:
All applicants that meet the minimum qualifications must be invited to the comparative analysis step. Multiple types of comparative analysis are used depending on position type. The HR Analyst is trained to help you determine the best type of comparative analysis, therefore please work with the HR Analyst on appropriate rules to follow.
The HR Analyst will contact the Hiring Manager with the next steps.
Numeric Structured App Review (SAR) will require a meeting and a set of SME’s
eSkills Assessments are sent to candidates and have 7 calendar days to take the assessment.
Additional Resources:
EXPECTED TIME FRAME:
Within the above timeframe
ACTION ITEMS:
The HR Analyst will review applicants after both types of analyses are complete and reach out if additional tasks are needed.
Numeric SAR - May require an interrater reliability meeting for SME’s
EXPECTED TIME FRAME:
1 business day
ACTION ITEMS:
HR Analyst moves candidates forward to referred in NeoGov and contacts the HR Liaison and/or Hiring Manager with the next steps for interview processes.
EXPECTED TIME FRAME:
3 business days from referral
ACTION ITEMS:
Schedule time slots on the interview panel’s calendar. The best practice is to place calendar holds for the interview team while the job is posted.
Some divisions use their HR Liaison team for this step. Ensure your liaison is informed of the schedule and interviewees.
Minimum of 2 people on panel and be sure to solicit a volunteer when appropriate. Throughout the process, the panel should remain the same.
The HR Liaison or Hiring Manager will:
Email candidates coordinating interview time slots available.
Must make 3 contact attempts. If no response, inform your HR Analyst to reject applicants in NeoGov. Update the hiring manager and the OHR Analyst.
Update calendar invites with applicant information.
Send a confirmation to the applicant
Update NeoGov with interview times/details
Update the Hiring Manager
Update the HR Analyst of any declines before the interview occurs.
Resources:
EXPECTED TIME FRAME:
Before the interviews are held
ACTION ITEMS:
The hiring manager and panel develop interview questions with SMEs.
Email the questions to the HR Analyst for approval before interviews. If using pre-approved questions, you do not need to complete this step. Questions are required to be sent to HR. If the panel takes interview notes, they must be submitted to HR.
Resources:
Interview Training for Managers (TBD)
EXPECTED TIME FRAME:
7-10 business days (longer if conducting a 2nd round)
ACTION ITEMS:
Write an opening script regarding the job to use during interviews.
As a best practice, the panel should take notes. (Keep this during the recruitment period and submit to HR in the end.)
Inform HR Analyst if you are conducting a 2nd round and when a finalist is chosen.
Inform HR if any candidates drop out.
Inform HR if you’d like “not selected” notices to be sent to candidates.
EXPECTED TIME FRAME:
Hiring Managers should make every attempt to select the final candidate as soon as possible, after the final interviews.
Up to 12 business days
Note:
Reference Checks (within 5 business days)
Tax Checks (up to 3 business days)
Background Checks (up to 12 business days if no red flags)
Personnel File Review
Salary analysis can be conducted at the same time as this task
ACTION ITEMS:
Contact the candidate to inform them they are in consideration for the role contingent upon pre-employment checks (do not allude to an offer of employment).
Reference Checks:
Send the candidate the Reference Check Release and Liability Waiver
Begin reference calls.
Follow DOR Reference Check Guide
Tax Check:
Send the candidate an encrypted email with the Release of the Tax Account Information.
Once returned, verify the candidate completed Part 1 including the signature. You complete Part 2.
Encrypted email to: dor_taxchecks@state.co.us, CC your HR Analyst
Note: A tax check is not needed for current DOR employees.
Background Check
Ensure you have received/signed the Reference Check Release and Liability Waiver
Fill out the Employee Background Checks (Some divisions have a level 2 background check)
Inform the candidate they will need to have a background check completed, possibly including fingerprints.
Let them know they will receive an email from American Databank/Complio. They email the candidate to create an account. If the candidate doesn’t receive the email, ask them to check the SPAM folders.
The candidate schedules a time to be fingerprinted (if applicable).
Keep in contact with the candidate to ensure the step is completed.
Current State Employee Personnel Check
If the candidate is/was a state employee, please contact the HR Analyst immediately for a State Agency contact information. The manager/liaison conducts the personnel file review.
Look at the candidate’s application, in the questions section, to confirm current or previous State employment.
EXPECTED TIME FRAME:
While waiting for results from the Pre-employment Checks, begin Salary Analysis
Typically 3 business days to receive a salary analysis
ACTION ITEMS:
Email your HR analyst and request a salary analysis. Information to include:
Name of the candidate you wish to hire. Include if they are a current State employee and what agency.
Position number and classification
Small paragraph stating you are requesting a salary review.
Do not include what the employee's salary may be currently.
EXPECTED TIME FRAME:
Within the 12 business days mentioned in a prior step.
ACTION ITEMS:
Background check results will be sent via email. Gather the pass/fail results for all background checks. (If the result is a failure, contact the HR Analyst). If you have not received results after 10 days, please follow up with:
dor_taxchecks@state.co.us (for tax background)
dor_backgroundchecks@state.co.us (for fingerprint background)
EXPECTED TIME FRAME:
Optional
ACTION ITEMS:
Once you have the background check results (both as passed), reference calls made and received the salary analysis, Contact the candidate to discuss the potential start date, salary analysis amount, and any other important details of the job.
Use the Onboarding Schedules start date calendar to be sure you have enough time to get all paperwork in place. (Minimum 2 weeks)
Confirm the candidate is comfortable with the start date and salary before moving forward with the next steps. If they approve, follow the next step 15
EXPECTED TIME FRAME:
1-2 business days
ACTION ITEMS:
Email HR Liaison with the below “offer template”. This ensures the HR Analyst can move the candidate to Offer in NeoGov.
Offer Template:
Position #:
Classification Title:
Candidate’s Name:
Candidate's email:
Candidate's Address:
Salary:
If current State employee, biweekly or monthly pay cycle:
Accounting Code:
Exemption Status:
Start Date:
Hiring Manager/Approver:
Supervisor’s Name:
Supervisor’s Position #:
Physical Work address:
Remote or In Office:
Status (choose one):
New hire
Demotion
Promotion
Transfer
EXPECTED TIME FRAME:
Should be returned within 3 days
ACTION ITEMS:
The HR analyst creates an Offer Letter through Adobe eSign.
The offer letter steps are as follows:
The hiring manager will receive an email from Adobe to review the offer letter and approve that it is correct.
The Appointing Authority will receive the offer from Adobe and eSign.
The letter will automatically route to the candidate to sign.
The candidate must sign and return the Offer Letter within 3 calendar days.
Once all parties have signed, everyone (HM, HRL, AA and HR Analyst) will receive a signed copy.
Note: If the candidate asks about a counter offer, please defer to your HR Analyst.
EXPECTED TIME FRAME:
--
ACTION ITEMS:
If you have not done so already, please email the signed reference check release and tax check results to the hiring liaison.
Send interview notes to the HR Analyst.
Tip: please add all attachments to one email and include the position number.
EXPECTED TIME FRAME:
1-5 business days
ACTION ITEMS:
Move candidate to Hired in NeoGov.
Fill out all applicable fields.
Verify and/or add the Accounting Code
Verify the Approvals listed are correct
Attach all files (Must attach signed offer letter and completed reference check form)
Follow the NeoGov steps and Save and Submit when finished.
Inform the HR analyst when complete
Once a selected candidate is moved to hired, notifications are sent through OHR to unselected candidates with a generic email letting them know they were not selected (within 10 business days).
Gather information regarding the employee location for Day One planning
EXPECTED TIME FRAME:
Within 1-2 working days of the candidate is moved to hired in NEOGOV
ACTION ITEMS:
CAM is notified through a report from OHR that a candidate was selected.
CAM will email the Hiring Manager and contacts to request information regarding the position and provide information. For example:
Will the position work remotely?
Will the assets for the position need to be shipped to the employee (if they live over 50 miles away from the CAM location)?
Coordinate the time for the employee and Hiring Manager to arrive at the CAM location
Provide reminders to the Hiring Manager regarding what to bring on Day One
For additional details, refer to the DOR New Hire Asset Coordination Guide located here: CDOR - CAM.
EXPECTED TIME FRAME:
--
ACTION ITEMS:
Keep in contact with the employee regarding the start date, data access form, location to pick up equipment (based on the conversation with CAM, and any other details needed for the first few days of hire.
Resources:
EXPECTED TIME FRAME:
--
ACTION ITEMS:
Submit a CDOR Badge Request Form for the new employee.
Refer to AOD-053_BuildingAccess.pdf for more details.
EXPECTED TIME FRAME:
--
ACTION ITEMS:
CAM initiates requests for network access
(User name/password for Network
Google Account/Gmail)
VPN
Supervisors are not required to submit a Data Access Request form in order to request access to Network, Google, or VPN.
The supervisor receives an email notification once the system access has been completed. The supervisor should provide this information to the new hire at the time of equipment pick-up. The email should not be forwarded to anyone. This is to ensure safety and security of the login and password information.
The Supervisor must request any division specific system access and software using a DOR Access Request Form.
These are not required for Day One since there may be training requirements that may need to be met prior to gaining access.
Share the New Employee Resource Portal or New Supervisor Resource Portal with your new hire
EXPECTED TIME FRAME:
As soon as practical.
ACTION ITEMS:
The Hiring Manager must submit the DOR Access Request Form located on the Department of Revenue (DOR) documents page if additional system access is required. Examples:
For additional details, refer to the DOR New Hire Access Request User Guide located here: CDOR - CAM.
EXPECTED TIME FRAME:
As soon as practical.
ACTION ITEMS:
Adobe:
Determine if a paid license is required. Refer to Adobe Software Definitions
If a paid license is required, the Hiring Manager or POC must submit the Adobe Access Request Form
If the request is approved, the CAM Coordinator will create an a OIT ticket for the software to be provided to the employee
All Other Software:
Submit a ticket through the OIT ServiceHub Portal
Go to Request a Service
Under Catalog Items, select “I need something”
Enter the information to create a ticket. Add the request for the desired software. License information must be provided in the ticket.
OIT will review the license information and take action on the ticket if a license is available.
For additional details, refer to the DOR New Hire Access Request User Guide located here: CDOR - CAM.
EXPECTED TIME FRAME:
Employee’s first day
ACTION ITEMS:
CAM meets with the new employee and the Hiring Manager at the agreed upon time. CAM will:
Provide assets to the new employee.
Assist the new employee with initial login and changing their temporary password.
Collaborate with OIT if there are any issues to be resolved.
Provide the New Employee Gift from OHR.
If the employee lives over 50 miles from the CAM location, the assets will be shipped. CAM will contact the Hiring Manager on Day One to confirm that the employee officially started. Once confirmation is received, CAM will get the assets shipped by the end of the day.
The new employee will receive the laptop by the 3rd day of employment.
Other peripherals will be shipped at the same time, but not using overnight shipping.
EXPECTED TIME FRAME:
Within 1-2 working days of the new hire having system access.
ACTION ITEMS:
When the Hiring Manager receives the credentials for the new employee, instructions will be provided for sending the (SOC) to OIT.
All new hires must sign the Statement Of Compliance (SOC). Within 1-2 days of the new hire having system access, the Hiring Manager must submit the SOC attachment directly to OIT_IAMSoc@state.co.us and include the new hire's name as the subject of the email.
This is required for the user's access to remain active.
EXPECTED TIME FRAME:
Employee’s first day