Overview

Job tracking is done using a separate lightweight executable (Tracker.exe), which is by default disconnected from the Database. When a user logs in, a connection is made and when a user logs out, the Database is once again disconnected. This module allows for touchscreen input (minimum resolution 1024x768px), as well as for input from Barcode Scanners.

Tracking jobs as a Team is supported. After starting the clock, you can increase or decrease the Team size as required by clicking on the selected Job to open the Context Menu.

During lunch or tea breaks, you can Pause all the Active Users and Teams and then Resume tracking at the end of the break.

For Barcode Scanning, the bcCode39 barcode type is recommended as the easiest to use (check digit not required), as well as the easiest for scanners to recognize. Up to 43 alphanumeric characters can be added to this Barcode Type, but for tracking purposes, you will only be adding numeric characters to the barcode - PIN No., WO No. or Service ID. More at https://de.wikipedia.org/wiki/Code_39.

These tutorials explain how to set up BOS Professional to use the Tracker App and the settings available inside the Tracker App.

How to Download the Tracker App

Please contact QuickEasy Support for assistance.

1. Open Tools.exe.

2. Click on Utilities > QuickEasy Downloads.

3. Select the applicable file (e.g. Tracker_Exe_23.02.7z) > Click Download (button).

   • Note: The Tracker App version should match your QuickEasy Database version.

4. Move the file to the C: Drive > QuickEasy folder > Utilities folder.

5. Extract and run the executable.

How to Edit User Settings for the Tracker App

1. Navigate to Main Menu > Office > My Organisation > Staff (tab) > Double-click a name to edit the record > Settings (tab).

2. Type Tracker in the search block.

3. Select or enter an option in the Value column for the following settings:

   1. Tracker > Custom Firebird Stored Procedure - Create a File: Type a file name.

   2. Tracker > Custom Firebird Stored Procedure - Execute: Type the execution file name.

   3. Tracker > Digital Delivery Notes - Access Allowed: Select Yes to allow access, otherwise No.

   4. Tracker > Enter a Note on Stop: Select Yes to permit the note to be entered, otherwise No.

   5. Timekeeping: Enabled Non-Conformance Reports (NCR): Select Yes to enable NCRs, otherwise No.

   6. Timekeeping: Select to Start/Stop WO: Select a Start-Stop method from these options:

      1. Select from Queue (Touch): The operator touches a task, then selects start or stop. The Task is managed from the Planning Board queue (Stage).

      2. Enter WO No. (Scan or Keypad): The operator uses the number pad on the right panel to enter the Work Order Number. Alternatively, the operator scans the number from a barcode that contains only the Work Order Numbers. If the Work Order is already running, it will be stopped, else, it will be started. 

      3. Enter Service ID (Scan or Keypad): The operator uses the number pad on the right panel to enter a Service ID (number). Alternatively, the operator scans the number from a barcode that contains only the Service ID numbers. If the linked Work Order is already running, it will be stopped, else, it will be started. 

   7. Timekeeping: Set Status on Stop: Select an option from this list:

      1. N/A: No confirmation message is displayed, and the Status is not updated.

      2. Confirm: Users are prompted to confirm that the task is complete. If confirmed (Yes), the task is set to Complete, else (No) the task is set to Part Complete.

      3. Complete: The task is set to Complete without displaying a confirmation message.

      4. Part Complete: The task is set to Partially Complete without displaying a confirmation message.

   8. Timekeeping: Use the Cost Centre linked to the Service: Select Yes to use the Cost Centre, otherwise No.

   9. Tracker Login (PIN): Type a Pin number that the user will use to log into the Tracker App.

How to Set the Window Size of the Tracker App Display

The Tracker App defaults to maximised. You can change the display, but the setting is not saved. 

Maximised is recommended because the text may be truncated with other size options.

1. Open the Tracker App.

2. Select a Database if you are linked to more than one database.

3. Click Tracker (button).

4. Without logging in, click the Settings icon in the bottom right-hand corner > select Window and then one of these sizes:

   1. 800 x 600: This setting is the smallest supported layout. It will open in the corner of a screen on most PCs.

   2. 1024 x 768: This setting is a landscape layout that will fit most tablets or PC monitors.

   3. 1280 x 720: This setting is a landscape layout that is suitable for most tablets or PC monitors.

   4. 768 x 1024: This setting is a portrait layout that will fit most tablets or PC monitors. 

   5. 720 x 1280: This setting is a portrait layout, can be used on tablets. Not ideal for PCs because parts of the display can be cut off.

   6. Maximized: This setting enlarges the display to fill the entire screen.

   7. Show Border: This setting enables a top border so that the window can be moved. Moving the window when maximized will change the display to 800 x 600.

How to Set the Auto Logout Options

This setting determines how long the user is allowed to stay logged in. It counts down from the last action (when a button was last clicked or something scanned).

This setting is not saved and will only be active until the Tracker App is closed.

1. Open the Tracker App.

2. Select a Database if you are linked to more than one database.

3. Click Tracker (button).

4. Without logging in, click the Settings icon in the bottom right-hand corner > select Auto Logout and then one of these options:

   1. 30 Sec

   2. 60 Sec

   3. Disabled

How to Set Grids

Although this setting is available, it does not apply to the Tracker App.

1. Open the Tracker App.

2. Select a Database if you are linked to more than one database.

3. Click Tracker (button).

4. Without logging in, click the Settings icon in the bottom right-hand corner > select Set Grids and then one of these options:

   1. Show Column Headers

   2. Save Grid

   3. Restore Grids

How to Create Lookup Lists for the Notes

1. Open the Tracker App but do not log in.

2. Click the Settings icon in the right-hand corner and select Update Notes lookup list from the context menu.

3. A note editor will open as a small popup. Edit any of the entries or type new entries, one entry per line.

4. Click OK (button).