Altitude (Lunches)

Step 1: Send email to confirm booking (Email Template: Confirm Booking)

Send email a minimum four weeks (or two weeks for small programs) prior to program

For large groups it is essential we provide Kath and the team at Altitude with enough notice of the program and the approx. number of sandwiches that will required as she will need to put extra staff on to fulfil the order. While not necessary for smaller programs, out of courtesy we like to provide a heads up to the team with a minimum of two weeks. 

Step 2: Collate dietary information 

Completed one week prior to program

Collae the dietary information of participants from the medical waiver form that the participants have completed prior to the evprogram.

Step 3: Send email with confirmed PAX & dietaries (Email Template: Confirm PAX Sandwiches & Dietary Requirements)

Send email minimum one week (or the day before for smaller programs) prior to program

After collating the information, send an email with the confirmed pax and dietaries of the participants to Altitude and request for a quote.

Step 4: Review and Save the Quotes and Invoices to Client Folder

Review the received quote and request for invoice and save this to the client folder

After reviewing the quote, request for an invoice from Altitude and save this to client folder. Ask James to pay the deposit for catering.

Step 5: Organise pickup/ drop-off details

Organise minimum one week prior to delivery

Organise a team member who will be responsible for collection.

Last Update Date: 22/01/24

Updated By: Cara